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IDProjectCategoryView StatusLast Update
0005490SOGoWeb Mailpublic2023-09-18 08:40
Reporterbahnkonzept Assigned To 
PrioritynormalSeverityfeatureReproducibilityalways
Status newResolutionopen 
Product Version5.5.0 
Summary0005490: Embedded logos in emails (company, Twitter and Facebook links, etc.) are shown as downloadable .png files
Description

Normally, the attached files (word, PDF, excel) are shown at the bottom of an email. Nowadays people sometimes embed logos in their emails as well (not as attachments).

When an email is received, the company logos along with any Twitter/Facebook/etc links which include a picture which are embedded in the email are shown as downloadable .png files. In some emails, this can create multiple downloadable files (see screenshot) and this makes it difficult to find the actual attachment that was sent in the email.

It would be a great improvement for the user experience if you could make it so that the embedded logos/pictures are not shown next to the real attachments (word, excel, PDF). Our wish is that the embedded pictures should not be shown as attachments (should not even be visible). From our view, configurability is not needed by the user in this case.

For example: in the screenshot, only the two PDFs should be shown (without all other .png files)

As always, thank you very much for taking a look at this issue!

TagsNo tags attached.

Activities

bahnkonzept

bahnkonzept

2022-03-10 15:38

reporter  

bahnkonzept

bahnkonzept

2022-09-09 16:05

reporter   ~0016214

Dear Sogo-Team,
may we remind to this ticket, maybe to be solved in 5.8.0?
Unfortunately there are more and more mails with these silly graphic files so that it becomes more and more harder to find the real attached (important) files.

Thanks a lot!

bahnkonzept

bahnkonzept

2022-11-10 07:57

reporter   ~0016367

Dear Sogo-Team,

any news about this ticket, maybe to be solved in 5.8.0?

Today I got an email from an advocacy with a lot of these silly embedded graphics and the sentence "please see the attached ...". After clicking through all the images I learned that they forgot to attach the file ...

Thanks a lot!

sebastien

sebastien

2022-11-17 14:38

administrator   ~0016395

Dear @bahnkonzept,

Thank you for reporting this improvement and apologies for the late reply.
Unfortunately we won't have enough time to improve this for the next release. Your request will be added to the feature list ;)

Sebastien

bahnkonzept

bahnkonzept

2023-03-01 18:53

reporter   ~0016708

Dear Sogo-Team,

any news about this ticket? It would be great, if it could be solved in 5.8.1?

The missing feature to supress the embedded pictures becomes more and more annoying in the really good groupware.

Thanks a lot!

sebastien

sebastien

2023-03-02 10:34

administrator   ~0016709

Hi,

Just to give some news, this has been accepted in roadmap but not in 5.8.1.
Unfortunately I can't provide an estimated time of arrival for now

Sebastien

bahnkonzept

bahnkonzept

2023-09-16 16:45

reporter   ~0017265

Dear Sogo-Team,

any news about this ticket? As the roadmap page (https://bugs.sogo.nu/roadmap_page.php) seems to be a little outdated I want to renew our interest in this little solution which would improve the usability of the webmail client and and helps us not to overlook important attachments (like drawings, photos ...) when users in your company are forced to HTML attachments with many integrated images.

It would be great, if it could be solved in 5.9.0 or sooner.

Thanks a lot!

sebastien

sebastien

2023-09-18 08:40

administrator   ~0017267

Dear @bahnkonzept,

Thank you for your interest on SOGo.
I apologize, but our current workload does not let us realizing this development. We're also looking on the BIMI implementation inside SOGo. This is unfortunately not something we can achieve in few days.

I didn't know that mantis can provide roadmap plan to user, this is a good idea !

Sebastien

Issue History

Date Modified Username Field Change
2022-03-10 15:38 bahnkonzept New Issue
2022-03-10 15:38 bahnkonzept File Added: Screenshot 2022-03-08 at 17-42-01 Posteingang Groupware.png
2022-09-09 16:05 bahnkonzept Note Added: 0016214
2022-11-10 07:57 bahnkonzept Note Added: 0016367
2022-11-17 14:36 sebastien Severity minor => feature
2022-11-17 14:38 sebastien Note Added: 0016395
2023-03-01 18:53 bahnkonzept Note Added: 0016708
2023-03-02 10:34 sebastien Note Added: 0016709
2023-09-16 16:45 bahnkonzept Note Added: 0017265
2023-09-18 08:40 sebastien Note Added: 0017267