View Issue Details

IDProjectCategoryView StatusLast Update
0006168SOGowith SOGopublic2026-03-17 07:57
Reportercdmon Assigned Toqhivert  
PrioritynormalSeverityminorReproducibilityalways
Status assignedResolutionreopened 
Platform[Server] LinuxOSUbuntuOS Version16.04 LTS
Product Version5.12.4 
Fixed in Version5.12.5 
Summary0006168: Signature duplication when switching identities while composing email
Description

We have identified an issue with signature management when composing emails with accounts that have multiple identities configured.

Symptoms:

  • When composing a new email, the default user signature is inserted automatically
  • When switching to a different identity, the new identity's signature is added to the message
  • The original default signature is NOT removed, resulting in duplicate signatures
  • Both the default user signature and the identity-specific signature appear in the email body

Expected behavior:
When switching to a different identity while composing an email, the previous signature should be removed and replaced with the signature associated with the newly selected identity. Only one signature should be present at any time.

Steps To Reproduce
  • Configure an email account with multiple identities, each with its own signature
  • Start composing a new email (default signature is inserted)
  • Switch to a different identity using the identity selector
  • Observe that both signatures are now present in the email body
Tagsidentities, identity, signature, sogo

Activities

cdmon

cdmon

2025-12-30 09:59

reporter  

Selección_2374.png (18,765 bytes)   
Selección_2374.png (18,765 bytes)   
qhivert

qhivert

2026-02-05 07:50

administrator   ~0018413

Hello,
I've made a potential fix -> https://github.com/Alinto/sogo/commit/71d865b86a7c11dc6aa8612999ae515f14a3bdf2
Available with next nightly tomorrow.

cdmon

cdmon

2026-03-17 07:56

reporter   ~0018430

Hello,

We updated to 5.12.5 and it still happening.

cdmon

cdmon

2026-03-17 07:57

reporter   ~0018431

We selected diferent identities and it duplicate the signatures.

Selección_2810.png (54,124 bytes)   
Selección_2810.png (54,124 bytes)   

Issue History

Date Modified Username Field Change
2025-12-30 09:59 cdmon New Issue
2025-12-30 09:59 cdmon Tag Attached: identities
2025-12-30 09:59 cdmon Tag Attached: identity
2025-12-30 09:59 cdmon Tag Attached: signature
2025-12-30 09:59 cdmon Tag Attached: sogo
2025-12-30 09:59 cdmon File Added: Selección_2374.png
2026-02-05 07:50 qhivert Note Added: 0018413
2026-02-05 07:50 qhivert Assigned To => qhivert
2026-02-05 07:50 qhivert Status new => feedback
2026-03-04 09:28 qhivert Status feedback => resolved
2026-03-04 09:28 qhivert Resolution open => fixed
2026-03-04 09:28 qhivert Fixed in Version => 5.12.5
2026-03-17 07:56 cdmon Status resolved => feedback
2026-03-17 07:56 cdmon Resolution fixed => reopened
2026-03-17 07:56 cdmon Note Added: 0018430
2026-03-17 07:57 cdmon Note Added: 0018431
2026-03-17 07:57 cdmon File Added: Selección_2810.png
2026-03-17 07:57 cdmon Status feedback => assigned