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IDProjectCategoryView StatusLast Update
0006168SOGowith SOGopublic2025-12-30 09:59
Reportercdmon Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Platform[Server] LinuxOSUbuntuOS Version16.04 LTS
Product Version5.12.4 
Summary0006168: Signature duplication when switching identities while composing email
Description

We have identified an issue with signature management when composing emails with accounts that have multiple identities configured.

Symptoms:

  • When composing a new email, the default user signature is inserted automatically
  • When switching to a different identity, the new identity's signature is added to the message
  • The original default signature is NOT removed, resulting in duplicate signatures
  • Both the default user signature and the identity-specific signature appear in the email body

Expected behavior:
When switching to a different identity while composing an email, the previous signature should be removed and replaced with the signature associated with the newly selected identity. Only one signature should be present at any time.

Steps To Reproduce
  • Configure an email account with multiple identities, each with its own signature
  • Start composing a new email (default signature is inserted)
  • Switch to a different identity using the identity selector
  • Observe that both signatures are now present in the email body
Tagsidentities, identity, signature, sogo

Activities

cdmon

cdmon

2025-12-30 09:59

reporter  

Selección_2374.png (18,765 bytes)   
Selección_2374.png (18,765 bytes)   

Issue History

Date Modified Username Field Change
2025-12-30 09:59 cdmon New Issue
2025-12-30 09:59 cdmon Tag Attached: identities
2025-12-30 09:59 cdmon Tag Attached: identity
2025-12-30 09:59 cdmon Tag Attached: signature
2025-12-30 09:59 cdmon Tag Attached: sogo
2025-12-30 09:59 cdmon File Added: Selección_2374.png