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IDProjectCategoryView StatusDate SubmittedLast Update
0006159SOGoBackend Address Bookpublic2025-11-08 15:102025-11-26 14:53
ReporterVitaly Assigned Toqhivert  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionfixed 
PlatformLinux serverOSUbuntuOS Version22.04.5 LTS
Product Version5.12.4 
Summary0006159: Global address book can not be synced
Description

Users can not sync global address book.
Issue affects Outlook CalDav Synchronizer and Thunderbird, possibly more clients.

Related log entry: (censored email and company name)
2025-11-08 17:57:58.552 sogod[1436:1436] EXCEPTION: <NSException: 0x55985bc53720> NAME:NSInvalidArgumentException REASON:GSInlineArray(instance) does not recognize
escapedForCardsAsAttributes: INFO:(null)
Nov 08 17:57:58 sogod [1436]: 213.134.217.218 "PROPFIND /SOGo/dav/###/Contacts/###_accounts/ HTTP/1.1" 501 0/297 0.022 - - 0 - 17

Steps To Reproduce

Sync or add global address book to the client.
Every time address book is synced, 501 error appears.
Outlook CalDav Synchronizer throws an error, Thunderbird silently ignores it.
Either way, no changes are applied to address book.

Additional Information

This problem appeared few weeks ago and affects all of the users on this server.
Servers running Mailcow are not affected.
Doing propfind request with cadaver's "propget" command does not cause this issue.

TagsAddress book, addressbook, caldavsynchronizer, CardDAV

Activities

JiriCervinka

JiriCervinka

2025-11-10 13:14

reporter   ~0018367

I can confirm that we are experiencing the same problem.
qhivert

qhivert

2025-11-13 13:19

administrator   ~0018368

Hello, what do you mean by Global Addressbooks ?
Thee one below"Global Addressbooks" ?
If yes, you're not supposed to be able to sync them (see the missing dots, you can't get a caldav url from it), you can only sync the ones under "Address books"

gab.png (76,295 bytes)   
gab.png (76,295 bytes)   
JiriCervinka

JiriCervinka

2025-11-26 14:48

reporter   ~0018379

Hi, when Vitaly reported this error, some customers reported that CalDav Synchronizer was reporting errors when synchronizing the central directory in their company. I didn't have time to try it on my PC at the time, so I tested it just now. I installed Outlook and CalDav Synchronizer, and everything works as it should. So I don't know why CalDav Synchronizer reported errors back then, but now I can't reproduce the error. Everything looks fine. I apologize.

Issue History

Date Modified Username Field Change
2025-11-08 15:10 Vitaly New Issue
2025-11-08 15:10 Vitaly Tag Attached: Address book
2025-11-08 15:10 Vitaly Tag Attached: addressbook
2025-11-08 15:10 Vitaly Tag Attached: caldavsynchronizer
2025-11-08 15:10 Vitaly Tag Attached: CardDAV
2025-11-10 13:14 JiriCervinka Note Added: 0018367
2025-11-13 13:19 qhivert Note Added: 0018368
2025-11-13 13:19 qhivert File Added: gab.png
2025-11-13 13:19 qhivert Assigned To => qhivert
2025-11-13 13:19 qhivert Status new => feedback
2025-11-26 14:48 JiriCervinka Note Added: 0018379
2025-11-26 14:53 qhivert Status feedback => closed
2025-11-26 14:53 qhivert Resolution open => fixed