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IDProjectCategoryView StatusDate SubmittedLast Update
0006110SOGoWeb Mailpublic2025-04-01 12:542025-06-01 14:05
Reporteralexs77 Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Summary0006110: Umlaute get "destroyed" when creating event from email
Description

I received an email (exported as zip and attached) with the following text:

===================================
Buchungsbestätigung

Sehr geehrter Herr Skwar

Vielen Dank für Ihre Buchung. Im Anhang finden Sie wie gewünscht Ihre Buchungsbestätigung sowie die Reservierungsbestimmungen.

Used SOGo webmail to convert it to an event. The Umlaute (eg. ä) got "destroyed" (Unicode conversion did not work).

See the following text:

===================================
Buchungsbestätigung

Sehr
geehrter Herr Skwar

Interestingly, why is there an extra line break after the "Sehr" now?

See the attached screenshots as well.

Tagscalendar, email, webmail

Activities

alexs77

alexs77

2025-04-01 12:54

reporter  

_Ferien___Mail___SOGo_Groupware_-_Vivaldi_und_TCI_DevDays__Save_the_date_and_call_for_topics_•_Besprechung_•_Calendar_•_alexander_skwar_swisscom_com.png (56,795 bytes)   
_Ferien___Mail___SOGo_Groupware_-_Vivaldi_und_TCI_DevDays__Save_the_date_and_call_for_topics_•_Besprechung_•_Calendar_•_alexander_skwar_swisscom_com.png (56,795 bytes)   
Convert_to_task_-__Ferien___Mail___SOGo_Groupware_-_Vivaldi.png (40,441 bytes)   
Convert_to_task_-__Ferien___Mail___SOGo_Groupware_-_Vivaldi.png (40,441 bytes)   
Buchungsbestätigung 47680.zip (240,926 bytes)
MSK

MSK

2025-06-01 14:04

reporter   ~0018239

Only my 10 Cent idea...
Well, I am not a developer, but maybe it is due to a database problem (charset implementation)?

My postgresql setup gives the following

sogo | sogo | UTF8 | en_US.UTF-8 | en_US.UTF-8 |
MSK

MSK

2025-06-01 14:05

reporter   ~0018240

I tried to reproduce this phenomen, but converting to an event preserves the umlauts here....

Issue History

Date Modified Username Field Change
2025-04-01 12:54 alexs77 New Issue
2025-04-01 12:54 alexs77 Tag Attached: calendar
2025-04-01 12:54 alexs77 Tag Attached: email
2025-04-01 12:54 alexs77 Tag Attached: webmail
2025-04-01 12:54 alexs77 File Added: _Ferien___Mail___SOGo_Groupware_-_Vivaldi_und_TCI_DevDays__Save_the_date_and_call_for_topics_•_Besprechung_•_Calendar_•_alexander_skwar_swisscom_com.png
2025-04-01 12:54 alexs77 File Added: Convert_to_task_-__Ferien___Mail___SOGo_Groupware_-_Vivaldi.png
2025-04-01 12:54 alexs77 File Added: Buchungsbestätigung 47680.zip
2025-06-01 14:04 MSK Note Added: 0018239
2025-06-01 14:05 MSK Note Added: 0018240