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IDProjectCategoryView StatusDate SubmittedLast Update
0006096SOGoGUIpublic2025-03-03 09:412025-03-04 09:46
Reporterlitauer Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Version5.11.2 
Summary0006096: iPhone/Safari: new message/appointment/contact not working
Description

Don't know when it started but currently the button for a new message/new appointment or new contact ist not working any more.
Using an iPhone with Safari Browser.
iOS version 18.3.1

Steps To Reproduce

Try to create a new message or new appointment.

TagsNo tags attached.

Activities

qhivert

qhivert

2025-03-03 09:56

administrator   ~0018104

Would you be able to tell if this is after an ios and/or safari update?. Or after a sogo update?
litauer

litauer

2025-03-03 10:36

reporter   ~0018105

Well, not really. But the latest update was that of my iPhone to 18.3.1, so I think this caused it. I will ask our users, maybe they know better.
litauer

litauer

2025-03-04 08:58

reporter   ~0018106

One user reported a working button using iOS 16.7.1 ... which is quite old. Seems as if the bug was introduced with an iOS-upgrade.
qhivert

qhivert

2025-03-04 09:34

administrator   ~0018107

I found someone who has this bug but he founds that by clicking just above the button, it works again. Could you check this info?
litauer

litauer

2025-03-04 09:37

reporter   ~0018108

Yes, I can confirm this.
litauer

litauer

2025-03-04 09:46

reporter   ~0018109

More remarks: Switching the User-Agent of macOS-Safari to "Safari - iOS 18 - iPhone" or "Safari - iOS 18 - iPad mini" leads to a non-functional "new"-Button as well. User-Agent "Safari - iOS 18 - iPad" works. Maybe it depends on the screen resolution?

Issue History

Date Modified Username Field Change
2025-03-03 09:41 litauer New Issue
2025-03-03 09:56 qhivert Note Added: 0018104
2025-03-03 10:36 litauer Note Added: 0018105
2025-03-04 08:58 litauer Note Added: 0018106
2025-03-04 09:34 qhivert Note Added: 0018107
2025-03-04 09:37 litauer Note Added: 0018108
2025-03-04 09:46 litauer Note Added: 0018109