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IDProjectCategoryView StatusLast Update
0006062SOGoBackend Calendarpublic2024-11-27 11:58
Reportermibor Assigned To 
PrioritynormalSeveritymajorReproducibilityhave not tried
Status newResolutionopen 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version5.11.2 
Summary0006062: Repeated events - exceptions
Description

Hello,
Some of our users have a problem with a slow calendar. I found that the problem is in recurring events witch exceptions. In the backup i found an event where there are 46513 EXDATE lines. An example is attached. The EXDATE lines are duplicated. When this user views the calendar, the sogod process consumes 6GB of RAM. Could you please tell me what is wrong a how to fix it?

TagsNo tags attached.

Activities

mibor

mibor

2024-11-26 05:59

reporter  

calendar_event.txt (1,316,777 bytes)
sebastien

sebastien

2024-11-26 07:54

administrator   ~0017986

Do you know if this happens recently ?

mibor

mibor

2024-11-26 09:17

reporter   ~0017987

Here are the EXDATE row counts in the user's backups:
Something wrong happened 24.7.2024, ... and 2.11.2024

sogo-2024-07-21_0030 1596
sogo-2024-07-22_0030 1596
sogo-2024-07-23_0030 1598
sogo-2024-07-24_0030 10772
sogo-2024-07-25_0030 10773
....
sogo-2024-10-22_0030 22152
sogo-2024-10-23_0030 22154
sogo-2024-10-24_0030 22155
sogo-2024-11-01_0030 22155
sogo-2024-11-02_0030 59364
sogo-2024-11-06_0030 59366
sogo-2024-11-07_0030 59368
sogo-2024-11-08_0030 59372

mibor

mibor

2024-11-26 13:49

reporter   ~0017988

Attached is the problematic event from 2 different days ...

event_20241102.txt (1,316,188 bytes)
event_20241101.txt (288,745 bytes)

Issue History

Date Modified Username Field Change
2024-11-26 05:59 mibor New Issue
2024-11-26 05:59 mibor File Added: calendar_event.txt
2024-11-26 07:54 sebastien Note Added: 0017986
2024-11-26 09:17 mibor Note Added: 0017987
2024-11-26 13:49 mibor Note Added: 0017988
2024-11-26 13:49 mibor File Added: event_20241102.txt
2024-11-26 13:49 mibor File Added: event_20241101.txt