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IDProjectCategoryView StatusLast Update
0005949SOGoPackaging (RedHat)public2024-04-09 19:44
Reportermihai zamfira Assigned Tosebastien  
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionno change required 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version5.10.0 
Summary0005949: after package updates, sogod service refuse to start.
Description

systemctl start sogod
Job for sogod.service failed because a fatal signal was delivered causing the control process to dump core.
See "systemctl status sogod.service" and "journalctl -xe" for details.

Apr 09 19:36:13 mail.ldomain.com systemd[1]: Starting SOGo is a groupware server...
Apr 09 19:36:13 mail.ldomain.com kernel: sogod[66819]: segfault at 7fffd3bc9d48 ip 00007f760af76edd sp 00007fffd3bc9d48 error 6 in libgnustep-base.so.1.24.9[7f760abd6000+4e8000]
Apr 09 19:36:13 mail.ldomain.com kernel: Code: 08 48 8d 05 05 eb 45 00 5b 5d c3 66 90 f3 0f 1e fa 41 57 41 56 41 55 41 54 55 53 4c 8d 9c 24 00 c0 ff ff 48 81 ec 00 10 00 00 <48> 83 0c 24 00 4c 39 dc 75 ef 48 81 ec a8 00 00 00 48 89 74 24 18
Apr 09 19:36:13 mail.ldomain.com systemd[1]: Started Process Core Dump (PID 66820/UID 0).
Apr 09 19:36:13 mail.ldomain.com systemd-coredump[66821]: Resource limits disable core dumping for process 66819 (sogod).
Apr 09 19:36:13 mail.ldomain.com systemd-coredump[66821]: Process 66819 (sogod) of user 977 dumped core.
Apr 09 19:36:13 mail.ldomain.com systemd[1]: systemd-coredump@9-66820-0.service: Succeeded.
Apr 09 19:36:13 mail.ldomain.com systemd[1]: sogod.service: Control process exited, code=dumped status=11
Apr 09 19:36:13 mail.ldomain.com systemd[1]: sogod.service: Failed with result 'core-dump'.
Apr 09 19:36:13 mail.ldomain.com systemd[1]: Failed to start SOGo is a groupware server.
Apr 09 19:36:13 mail.ldomain.com OSWatcher[66855]: nstat.c:142: error parsing history file

Any help help is appreciated.

Additional Information

rpm -qi gnustep-base
Name : gnustep-base
Version : 1.24.9
Release : 1.el8
Architecture: x86_64
Install Date: Tue 09 Apr 2024 04:29:21 PM EEST
Group : Development/Libraries
Size : 1140629
License : GPLv2+ and GPLv3+
Signature : RSA/SHA256, Mon 08 Apr 2024 10:49:20 AM EEST, Key ID f8a27b36a6e2eae9
Source RPM : gnustep-base-1.24.9-1.el8.src.rpm
Build Date : Wed 13 May 2020 06:03:55 PM EEST
Build Host : shiva2.inverse
Relocations : (not relocatable)
URL : http://www.gnustep.org/
Summary : GNUstep Base library package
Description :
The GNUstep Base Library is a powerful fast library of general-purpose,
non-graphical Objective C classes, inspired by the superb OpenStep API but
implementing Apple and GNU additions to the API as well. It includes for
example classes for unicode strings, arrays, dictionaries, sets, byte
streams, typed coders, invocations, notifications, notification dispatchers,
scanners, tasks, files, networking, threading, remote object messaging
support (distributed objects), event loops, loadable bundles, attributed
unicode strings, xml, mime, user defaults. This package includes development
headers too.

SOGO/SOPE packages
########
rpm -qa |grep -Ei '(sogo|sope|libwbxml)'
sogo-debuginfo-5.10.0.20240409-1.el8.x86_64
sope49-debuginfo-4.9-20240229_1664.el8.1.1.x86_64
sope49-mime-4.9-20240229_1664.el8.1.1.x86_64
sogo-5.10.0.20240409-1.el8.x86_64
sope49-core-4.9-20240229_1664.el8.1.1.x86_64
sope49-gdl1-4.9-20240229_1664.el8.1.1.x86_64
sope49-gdl1-mysql-4.9-20240229_1664.el8.1.1.x86_64
sogo-debugsource-5.10.0.20240409-1.el8.x86_64
sogo-tool-5.10.0.20240409-1.el8.x86_64
sope49-ldap-4.9-20240229_1664.el8.1.1.x86_64
sope49-cards-5.10.0.20240409-1.el8.x86_64
sope49-xml-4.9-20240229_1664.el8.1.1.x86_64
sope49-sbjson-2.3.1-20240229_1664.el8.1.1.x86_64
libwbxml-0.11.8-1.el8.x86_64
sope49-appserver-debuginfo-4.9-20240229_1664.el8.1.1.x86_64
sope49-appserver-4.9-20240229_1664.el8.1.1.x86_64
sope49-gdl1-contentstore-5.10.0.20240409-1.el8.x86_64

TagsNo tags attached.

Activities

mihai zamfira

mihai zamfira

2024-04-09 19:05

reporter   ~0017697

i found the problem after i tried to run sogod with next command "strace /usr/sbin/sogod -WOWorkersCount 10 -WOPidFile /var/run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log" whcih reports many "access("/var/lib/sogo/GNUstep/Defaults/.lck", W_OK) = -1 EACCES (Permission denied)"

The issue was resolved by running the following command "rm -fr /var/lib/sogo/GNUstep/Defaults/.lck"

Issue History

Date Modified Username Field Change
2024-04-09 16:50 mihai zamfira New Issue
2024-04-09 19:05 mihai zamfira Note Added: 0017697
2024-04-09 19:44 sebastien Assigned To => sebastien
2024-04-09 19:44 sebastien Status new => closed
2024-04-09 19:44 sebastien Resolution open => no change required