View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0005944 | SOGo | Web Mail | public | 2024-03-21 14:10 | 2024-04-10 12:51 |
Reporter | rainerN | Assigned To | sebastien | ||
Priority | normal | Severity | minor | Reproducibility | sometimes |
Status | resolved | Resolution | fixed | ||
Product Version | 5.10.0 | ||||
Fixed in Version | 5.11.0 | ||||
Summary | 0005944: On answering mails CKEditor "hangs" | ||||
Description | When answering mails (especially those sent by Outlook!) it takes up to 30 seconds to load the text into the editor. During this time the browser is not responding at all. After initial load typing above (which is what our users prefer...) the original message leads to very slow repsonses again: text shows up only letter by letter. This seems to be related to 0005920 (the switch to CKEditor 5) as there were no reports before. | ||||
Tags | No tags attached. | ||||
Hello, |
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The problem is related to the html code. You have more than 9000 occurences of I have added a protection in commit https://github.com/Alinto/sogo/commit/127df3968998c96d5349f7368adba1e5e371ed4c Let me know if there are still issues on NB 20240328 Sebastien |
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Problem is solved for previously uploaded mesage, but there's still a problem with various other messages. |
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I added a timer n editor changed callback. This should increase significantly speed when typing. Commit : https://github.com/Alinto/sogo/commit/bc804ae823a8a61e6cb02495759f75a104c77753 Can you have a try on NB 20240403 ? Sebastien |
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Hello Sebastien, Looks really good, I think this one solved the problem! Thanks once again |
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Hi, sorry to come up with this issue again... We now see a new effect when answering or forwarding mails: if you type text and push "Send" immediatelly after typing then part or even all of your input gets lost (not sent via smtp nor stored in imap). Seems like the buffer of the editor is not transmittted yet. I could confirm the problem with the attached mail. |
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Did you have tested latest NB ? This has been fixed in commit https://github.com/Alinto/sogo/commit/2f4c125bdd9b5eebbba41e2204e2fc9c93a3eebd Sebastien |
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Upgraded to latest NB and issue is fixed! Thanks a lot |
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Date Modified | Username | Field | Change |
---|---|---|---|
2024-03-21 14:10 | rainerN | New Issue | |
2024-03-21 17:04 | qhivert | Note Added: 0017665 | |
2024-03-21 17:04 | qhivert | Assigned To | => qhivert |
2024-03-21 17:04 | qhivert | Status | new => feedback |
2024-03-21 19:04 | sebastien | Assigned To | qhivert => sebastien |
2024-03-26 10:42 | rainerN | Status | feedback => assigned |
2024-03-27 09:09 | sebastien | Note Added: 0017670 | |
2024-03-27 09:09 | sebastien | Status | assigned => resolved |
2024-03-27 09:09 | sebastien | Resolution | open => fixed |
2024-03-27 09:09 | sebastien | Fixed in Version | => 5.11.0 |
2024-03-28 10:50 | rainerN | Status | resolved => feedback |
2024-03-28 10:50 | rainerN | Resolution | fixed => reopened |
2024-03-28 10:50 | rainerN | Note Added: 0017671 | |
2024-03-28 10:55 | rainerN | Status | feedback => assigned |
2024-04-02 09:17 | sebastien | Note Added: 0017676 | |
2024-04-02 09:17 | sebastien | Status | assigned => feedback |
2024-04-03 10:09 | rainerN | Note Added: 0017677 | |
2024-04-03 10:09 | rainerN | Status | feedback => assigned |
2024-04-03 10:09 | sebastien | Status | assigned => resolved |
2024-04-10 11:55 | rainerN | Status | resolved => feedback |
2024-04-10 11:55 | rainerN | Note Added: 0017698 | |
2024-04-10 12:11 | sebastien | Note Added: 0017700 | |
2024-04-10 12:39 | rainerN | Note Added: 0017701 | |
2024-04-10 12:39 | rainerN | Status | feedback => assigned |
2024-04-10 12:51 | sebastien | Status | assigned => resolved |
2024-04-10 12:51 | sebastien | Resolution | reopened => fixed |