View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0005900 | SOGo | Backend Mail | public | 2023-11-10 09:56 | 2023-11-16 13:48 |
Reporter | rainerN | Assigned To | qhivert | ||
Priority | normal | Severity | major | Reproducibility | random |
Status | assigned | Resolution | open | ||
Product Version | 5.8.0 | ||||
Summary | 0005900: Mails get sent via SMTP but not stored in Sent-Folder | ||||
Description | About 90% cases of sending mail work fine, but it randomly happens that though the mail gets sent via smtp an error message shows "IMAP-error" and the mail cannot be stored in sent-folder. The user stays in editing mode and hits "Send" once again and everything works as expected. Mail is sent twice though as smtp works in both cases. It took some time to find out what's causing this as in the sogo-logs they just show up as 405-errors on /send. As you can see in the attached log-snippets, the first imap session is missing the namespace command and tries to get the status for INBOXSent instead of INBOX.Sent which fails. But then it tries to create INBOX.Sent (with separator!?) and fails again. | ||||
Additional Information | Servers (sogo and imap): debian 12 | ||||
Tags | imap | ||||
This seems to be related to 0005769 |
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see logs |
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Hello, C: 4 LIST "" "" The delimiter is set when doing the LIST command, in all the cases we can see the delimiter (here it's "."). Then it's the same variable that is used for doing all the following command so I didn't understand how it was possible for it to be missing int the first command (status) but not in the second (create)... However, could you add in your sogo.conf: |
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Hi, Thanks for the quick response! As ImapLogEnabled didn't do anything, I set ImapDebugEnabled=Yes and this one worked. I'm waiting for the error to show up again, will update this item when I have new results. |
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Hello, See the newly attached file containing corresponding logs from sogo- and imap-server. |
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Hello, |
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Date Modified | Username | Field | Change |
---|---|---|---|
2023-11-10 09:56 | rainerN | New Issue | |
2023-11-10 09:56 | rainerN | Tag Attached: imap | |
2023-11-10 09:57 | rainerN | Note Added: 0017420 | |
2023-11-10 10:18 | rainerN | Note Added: 0017421 | |
2023-11-10 10:28 | rainerN | Note Added: 0017422 | |
2023-11-10 10:28 | rainerN | File Added: IMAP-logs.txt.gz | |
2023-11-10 11:04 | qhivert | Note Added: 0017423 | |
2023-11-10 11:04 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:05 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:05 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:05 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:06 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:06 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:06 | qhivert | Note Edited: 0017423 | |
2023-11-10 11:06 | qhivert | Note View State: 0017423: public | |
2023-11-10 11:07 | qhivert | Assigned To | => qhivert |
2023-11-10 11:07 | qhivert | Status | new => feedback |
2023-11-10 11:50 | rainerN | Note Added: 0017424 | |
2023-11-10 11:50 | rainerN | Status | feedback => assigned |
2023-11-13 10:25 | rainerN | Note Added: 0017427 | |
2023-11-13 10:25 | rainerN | File Added: sogo.log+imap-log.txt.gz | |
2023-11-16 13:48 | qhivert | Note Added: 0017439 |