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IDProjectCategoryView StatusLast Update
0005892SOGoBackend Generalpublic2023-11-22 08:51
Reporterrnaujack Assigned Toqhivert  
Status closedResolutionfixed 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version5.9.0 
Summary0005892: Error message in sogo.log: Template SOGoACL(null)RemovalAdvisory doesn't exist.

After updating to the nigthly version using yum update i've seen some log messages like

Oct 23 12:46:53 sogod [9023]: <0x0x7fc8fd09a970[WOComponentDefinition]> Note: did not find component class with name 'SOGoACL(null)RemovalAdvisory'
Oct 23 12:46:53 sogod [9023]: <0x0x7fc8fd09a970[WOComponentDefinition]> Note: missing class for component: 'SOGoACL(null)RemovalAdvisory'

TagsNo tags attached.




2023-10-24 07:28

administrator   ~0017392

the null is supposed to be the default language of sogo. Do you have in your sogo.conf SOGoLanguage set?



2023-10-24 07:33

reporter   ~0017393

the sogo.conf contains
SOGoLanguage = German;



2023-10-24 07:56

administrator   ~0017394

Could you try to remove sogo and reinstall it? Do a backup of your sogo.conf just in case.

And if it doesn't work can you provide more logs? (You may need to compress the file in order to attach here)



2023-10-24 09:54

reporter   ~0017395

yum remove sogo
yum remove sope

yum install sogo sogo-activesync sogo-debuginfo sogo-devel sogo-ealarms-notify sogo-slapd-sockd sogo-tool sope49-cards sope49-cards-devel sope49-core sope49-gdl1-postgresql sope49-ldap

and using the old sogo.conf i'm not able to start sogod again.

I've seen a message due to gnustep and reinstalled it also

And systemctl start sogod tries to start it and i see with top

sogod -WOWorkersCount 40 -WOPidFile /var/run/sogo/ -WOLogFile /var/log/sogo/sogo.log

is working with 100% CPU but no log entry or hint



2023-10-24 10:01

reporter   ~0017396

systemd[1]: sogod.service start operation timed out. Terminating.
systemd[1]: Failed to start SOGo is a groupware server.

-- Subject: Unit sogod.service has failed
-- Defined-By: systemd
-- Support:
-- Unit sogod.service has failed.
-- The result is failed.



2023-10-24 10:50

reporter   ~0017397

Now the sogod is running again. I had to switch the userid and groupid for the sogo user from the new created values to the values used before.

Issue History

Date Modified Username Field Change
2023-10-24 07:21 rnaujack New Issue
2023-10-24 07:28 qhivert Note Added: 0017392
2023-10-24 07:28 qhivert Assigned To => qhivert
2023-10-24 07:28 qhivert Status new => feedback
2023-10-24 07:33 rnaujack Note Added: 0017393
2023-10-24 07:33 rnaujack Status feedback => assigned
2023-10-24 07:56 qhivert Note Added: 0017394
2023-10-24 07:56 qhivert Status assigned => feedback
2023-10-24 09:54 rnaujack Note Added: 0017395
2023-10-24 09:54 rnaujack Status feedback => assigned
2023-10-24 10:01 rnaujack Note Added: 0017396
2023-10-24 10:50 rnaujack Note Added: 0017397
2023-11-22 08:51 qhivert Status assigned => closed
2023-11-22 08:51 qhivert Resolution open => fixed