View Issue Details

IDProjectCategoryView StatusLast Update
0005892SOGoBackend Generalpublic2023-11-22 08:51
Reporterrnaujack Assigned Toqhivert  
PrioritynormalSeverityminorReproducibilitysometimes
Status closedResolutionfixed 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version5.9.0 
Summary0005892: Error message in sogo.log: Template SOGoACL(null)RemovalAdvisory doesn't exist.
Description

After updating to the nigthly version 5.9.0.20231023-1 using yum update i've seen some log messages like

Oct 23 12:46:53 sogod [9023]: <0x0x7fc8fd09a970[WOComponentDefinition]> Note: did not find component class with name 'SOGoACL(null)RemovalAdvisory'
Oct 23 12:46:53 sogod [9023]: <0x0x7fc8fd09a970[WOComponentDefinition]> Note: missing class for component: 'SOGoACL(null)RemovalAdvisory'

TagsNo tags attached.

Activities

qhivert

qhivert

2023-10-24 07:28

administrator   ~0017392

Hello,
the null is supposed to be the default language of sogo. Do you have in your sogo.conf SOGoLanguage set?

rnaujack

rnaujack

2023-10-24 07:33

reporter   ~0017393

the sogo.conf contains
SOGoLanguage = German;

qhivert

qhivert

2023-10-24 07:56

administrator   ~0017394

Could you try to remove sogo and reinstall it? Do a backup of your sogo.conf just in case.

And if it doesn't work can you provide more logs? (You may need to compress the file in order to attach here)

rnaujack

rnaujack

2023-10-24 09:54

reporter   ~0017395

after
yum remove sogo
yum remove sope

yum install sogo sogo-activesync sogo-debuginfo sogo-devel sogo-ealarms-notify sogo-slapd-sockd sogo-tool sope49-cards sope49-cards-devel sope49-core sope49-gdl1-postgresql sope49-ldap

and using the old sogo.conf i'm not able to start sogod again.

I've seen a message due to gnustep and reinstalled it also

And systemctl start sogod tries to start it and i see with top

sogod -WOWorkersCount 40 -WOPidFile /var/run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log

is working with 100% CPU but no log entry or hint

rnaujack

rnaujack

2023-10-24 10:01

reporter   ~0017396

systemd[1]: sogod.service start operation timed out. Terminating.
systemd[1]: Failed to start SOGo is a groupware server.

-- Subject: Unit sogod.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit sogod.service has failed.
--
-- The result is failed.

rnaujack

rnaujack

2023-10-24 10:50

reporter   ~0017397

Now the sogod is running again. I had to switch the userid and groupid for the sogo user from the new created values to the values used before.

Issue History

Date Modified Username Field Change
2023-10-24 07:21 rnaujack New Issue
2023-10-24 07:28 qhivert Note Added: 0017392
2023-10-24 07:28 qhivert Assigned To => qhivert
2023-10-24 07:28 qhivert Status new => feedback
2023-10-24 07:33 rnaujack Note Added: 0017393
2023-10-24 07:33 rnaujack Status feedback => assigned
2023-10-24 07:56 qhivert Note Added: 0017394
2023-10-24 07:56 qhivert Status assigned => feedback
2023-10-24 09:54 rnaujack Note Added: 0017395
2023-10-24 09:54 rnaujack Status feedback => assigned
2023-10-24 10:01 rnaujack Note Added: 0017396
2023-10-24 10:50 rnaujack Note Added: 0017397
2023-11-22 08:51 qhivert Status assigned => closed
2023-11-22 08:51 qhivert Resolution open => fixed