View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0005892 | SOGo | Backend General | public | 2023-10-24 07:21 | 2023-11-22 08:51 |
Reporter | rnaujack | Assigned To | qhivert | ||
Priority | normal | Severity | minor | Reproducibility | sometimes |
Status | closed | Resolution | fixed | ||
Platform | [Server] Linux | OS | RHEL/CentOS | OS Version | 7 |
Product Version | 5.9.0 | ||||
Summary | 0005892: Error message in sogo.log: Template SOGoACL(null)RemovalAdvisory doesn't exist. | ||||
Description | After updating to the nigthly version 5.9.0.20231023-1 using yum update i've seen some log messages like Oct 23 12:46:53 sogod [9023]: <0x0x7fc8fd09a970[WOComponentDefinition]> Note: did not find component class with name 'SOGoACL(null)RemovalAdvisory' | ||||
Tags | No tags attached. | ||||
Hello, |
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the sogo.conf contains |
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Could you try to remove sogo and reinstall it? Do a backup of your sogo.conf just in case. And if it doesn't work can you provide more logs? (You may need to compress the file in order to attach here) |
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after yum install sogo sogo-activesync sogo-debuginfo sogo-devel sogo-ealarms-notify sogo-slapd-sockd sogo-tool sope49-cards sope49-cards-devel sope49-core sope49-gdl1-postgresql sope49-ldap and using the old sogo.conf i'm not able to start sogod again. I've seen a message due to gnustep and reinstalled it also And systemctl start sogod tries to start it and i see with top sogod -WOWorkersCount 40 -WOPidFile /var/run/sogo/sogo.pid -WOLogFile /var/log/sogo/sogo.log is working with 100% CPU but no log entry or hint |
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systemd[1]: sogod.service start operation timed out. Terminating. -- Subject: Unit sogod.service has failed |
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Now the sogod is running again. I had to switch the userid and groupid for the sogo user from the new created values to the values used before. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2023-10-24 07:21 | rnaujack | New Issue | |
2023-10-24 07:28 | qhivert | Note Added: 0017392 | |
2023-10-24 07:28 | qhivert | Assigned To | => qhivert |
2023-10-24 07:28 | qhivert | Status | new => feedback |
2023-10-24 07:33 | rnaujack | Note Added: 0017393 | |
2023-10-24 07:33 | rnaujack | Status | feedback => assigned |
2023-10-24 07:56 | qhivert | Note Added: 0017394 | |
2023-10-24 07:56 | qhivert | Status | assigned => feedback |
2023-10-24 09:54 | rnaujack | Note Added: 0017395 | |
2023-10-24 09:54 | rnaujack | Status | feedback => assigned |
2023-10-24 10:01 | rnaujack | Note Added: 0017396 | |
2023-10-24 10:50 | rnaujack | Note Added: 0017397 | |
2023-11-22 08:51 | qhivert | Status | assigned => closed |
2023-11-22 08:51 | qhivert | Resolution | open => fixed |