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IDProjectCategoryView StatusDate SubmittedLast Update
0005835SOGoActiveSyncpublic2023-08-03 12:072023-08-07 11:54
Reportermike175de Assigned Toqhivert  
PriorityhighSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Platform[Server] LinuxOSDebianOS Version8 (Jessie)
Product Version5.8.4 
Summary0005835: ActiveSync on Debian 12 not working (TBSync and also Android Phone)
Description

After upgrading to Debian 12 and reinstalling Sogo the WebGUI works like a a charm. (Thx for thr new repo!)

But the syncronisation with ActiveSync (Thunderbird with TBSync and also Android phone) is not working. It throws:

Aug 03 10:00:55 sogod [256641]: |SOGo| request took 0.012200 seconds to execute
Aug 03 10:00:55 sogod [256641]: mbox.mail.de "OPTIONS /SOGo/Microsoft-Server-ActiveSync HTTP/1.0" 200 0/0 0.015 - - 1M - 12
Aug 03 10:00:55 sogod [256641]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?Cmd=Settings&User=xx%40xx.net&DeviceType=TbSync&DeviceId=MZTB5c64f798fb285b3a915f7121a9e4'
Aug 03 10:00:55 sogod [256641]: |SOGo| request took 0.001142 seconds to execute
Aug 03 10:00:55 sogod [256641]: mbox.mail.de "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Settings&User=xx%40xx.net&DeviceType=TbSync&DeviceId=MZTB5c64f798fb285b3a915f7121a9e4 HTTP/1.0" 200 0/108 0.002 - - 0 - 12
Aug 03 10:00:57 sogod [256641]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?jRIJBBBOaW5lMzdFODUwNDI5RkYyBAAAAAAHQW5kcm9pZAcBAA=='
Aug 03 10:00:57 sogod [256641]: |SOGo| request took 0.001181 seconds to execute
Aug 03 10:00:57 sogod [256641]: mbox.mail.de "POST /SOGo/Microsoft-Server-ActiveSync?jRIJBBBOaW5lMzdFODUwNDI5RkYyBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 0/1089 0.003 - - 0 - 12
Aug 03 10:01:04 sogod [256641]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?jQAJBBBOaW5lMzdFODUwNDI5RkYyBAAAAAAHQW5kcm9pZAcBAA=='
Aug 03 10:01:04 sogod [256641]: |SOGo| request took 0.001351 seconds to execute
Aug 03 10:01:04 sogod [256641]: mbox.mail.de "POST /SOGo/Microsoft-Server-ActiveSync?jQAJBBBOaW5lMzdFODUwNDI5RkYyBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 0/120 0.003 - - 0 - 12
Aug 03 10:01:05 sogod [256641]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?jRIJBBBOaW5lMzdFODUwNDI5RkYyBAAAAAAHQW5kcm9pZAcBAA=='
Aug 03 10:01:05 sogod [256641]: |SOGo| request took 0.000918 seconds to execute
Aug 03 10:01:05 sogod [256641]: mbox.mail.de "POST /SOGo/Microsoft-Server-ActiveSync?jRIJBBBOaW5lMzdFODUwNDI5RkYyBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 0/1089 0.002 - - 0 - 12

Seems like Nginx returns an 200 message that everything is ok. But when I put the post-url of the tbsync request into the browser I receive a redirect error and there are a lot of "view" attached into the url: SOGo/Microsoft-Server-ActiveSync/view/view/view/view/view/view/view/view/view/view/view/view/view/view/view/view/view/view/view/view?Cmd=Settings&DeviceId=

After some digging (on the server via tunnel):

Calling http://127.0.0.1:20000/SOGo/Microsoft-Server-ActiveSync gives me

Status 302
Moved Temporarily
Version HTTP/1

What matches the error messages within Tbsync in Thunderbird that says "unexpected empty reply from server".

The logs of Nginx and PHP look fine no special messages.

How can I help?

Greets, Michael

TagsActiveSync

Activities

qhivert

qhivert

2023-08-07 09:03

administrator   ~0017165

Hello,
There was a missing package for active sync, can you reinstall sogo and see if you still have the problem?
mike175de

mike175de

2023-08-07 09:11

reporter   ~0017168

Thx qhivert for your reply.

I purged sogo (apt purge sogo) and installed sogo again (apt install sogo).

Unfortunately with the same error/reply (unexpected empty reply from server). The WebGui is working after the resinstallation but ActiveSync not.

Should I purge all packages of sogo as well and when "yes" which one should I purge an reinstall?

Greets
qhivert

qhivert

2023-08-07 09:44

administrator   ~0017169

Have you installed sogo-activesync?
sudo apt install sogo-activesync
If yes purge it and reinstall it.
mike175de

mike175de

2023-08-07 10:17

reporter   ~0017171

thx again

that was too obvious ;o)

sogo-activesyn was not installed. after installing the activesync is working fine again

thx again for your kind help

greets michael

p.s. how can i close the bug?
qhivert

qhivert

2023-08-07 11:54

administrator   ~0017172

Glad for you! I'll close the issue.

Issue History

Date Modified Username Field Change
2023-08-03 12:07 mike175de New Issue
2023-08-03 12:07 mike175de Tag Attached: ActiveSync
2023-08-07 09:03 qhivert Note Added: 0017165
2023-08-07 09:03 qhivert Assigned To => qhivert
2023-08-07 09:03 qhivert Status new => feedback
2023-08-07 09:11 mike175de Note Added: 0017168
2023-08-07 09:11 mike175de Status feedback => assigned
2023-08-07 09:44 qhivert Note Added: 0017169
2023-08-07 09:45 qhivert Status assigned => feedback
2023-08-07 10:17 mike175de Note Added: 0017171
2023-08-07 10:17 mike175de Status feedback => assigned
2023-08-07 11:54 qhivert Status assigned => closed
2023-08-07 11:54 qhivert Resolution open => fixed
2023-08-07 11:54 qhivert Note Added: 0017172