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IDProjectCategoryView StatusDate SubmittedLast Update
0005800SOGoApple Calendar (Mac OS X)public2023-06-22 09:432023-07-31 08:46
Reportersoberhofer Assigned Tosebastien  
PriorityhighSeveritymajorReproducibilityalways
Status closedResolutionfixed 
OSmacOSOS Version12 and 13 
Product Version5.8.2 
Summary0005800: Apple Calendar App gets Error 501 when connecting
Description

We are using SOGo through Nethserver. We've had the issue with Ventura macOS Devices (https://bugs.sogo.nu/view.php?id=5639) and have updated to SOGo 5.8.2 yesterday through the nethforge Repository.
In the first minutes everything looked fine, and my calendar was able to sync via CalDAV in macOS's Calendar App.
At some Point, Caldav stopped working for all Users, when a Client tries to refresh the calendar, or create the Account we get the following Entry in the SOGo logfile:

2023-06-22 08:22:44.959 sogod[6565:6565] EXCEPTION: <NSException: 0x55d928820d60> NAME:NSInvalidArgumentException REASON:NSException(class) does not recognize exceptionWithDAVStatus: INFO:(null)

The Client gets a 501 Response and is not able to sync the entries. This Issue affects macOS on Ventura, as well as earlier versions, and iOS as well (although we could use EAS on Mobile).
The WebInterface works fine. We have tried restarting SOGo as well as the whole Nethserver Instance, which did not help.
I have also enabled Debug logging, but i did not get any additional Information on what caused the Exception.

Should I provide additional (debug) Logs from SOGo?
I was not able to pinpoint where this Exception would be thrown in the Code.

All the best

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Activities

soberhofer

soberhofer

2023-06-22 09:52

reporter   ~0017084

UPDATE: on macOS i have tried signing in to the Calendar via BusyCal (https://www.busymac.com/busycal/) which works fine and also connects via CalDAV, so only Apple's native Calendar Apps (iOS and macOS) are affected. I was not able to determine what Busycal does differently...
sebastien

sebastien

2023-06-23 07:51

administrator   ~0017085

Hi,

Can you reproduce on demo.sogo.nu ?

Sebastien
sebastien

sebastien

2023-06-27 12:58

administrator   ~0017091

You also need to provide backtrace according to https://www.sogo.nu/support/faq/how-do-i-debug-sogo.html

Sebastien
sebastien

sebastien

2023-07-31 08:46

administrator   ~0017145

Closed due to inactivity

Issue History

Date Modified Username Field Change
2023-06-22 09:43 soberhofer New Issue
2023-06-22 09:52 soberhofer Note Added: 0017084
2023-06-23 07:51 sebastien Note Added: 0017085
2023-06-27 12:58 sebastien Note Added: 0017091
2023-06-27 12:58 sebastien Assigned To => sebastien
2023-06-27 12:58 sebastien Status new => feedback
2023-07-31 08:46 sebastien Note Added: 0017145
2023-07-31 08:46 sebastien Status feedback => closed
2023-07-31 08:46 sebastien Resolution open => fixed