View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0005755 | SOGo | Web Mail | public | 2023-04-26 17:31 | 2023-05-28 10:54 |
Reporter | mstinsky | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | have not tried |
Status | new | Resolution | open | ||
Product Version | 5.8.2 | ||||
Summary | 0005755: Some link "buttons" in received mails are broken | ||||
Description | When users receive mails from different sources some "buttons" that should be a link are not clickable. What is weird is when such a broken mail is getting forwarded to the same or different user all butons start to work in the forwarded mail. | ||||
Steps To Reproduce | So far I could not find out what specific mails trigger this issue and why. | ||||
Tags | No tags attached. | ||||
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Please provide eml file Sebastien |
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Any recommendations on how to anonymize user data from the eml? |
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You can edit with a text editor and replace sensitive data |
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I uploaded one of those travel offer mails where all the buttons that normally link to the offer "ZUM ANGEBOT" are broken. |
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Did you possibly find some time to look into it? This seems to be an issue with multiple different email sources that I have and users find it quite annoying :) |
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Hi, As explained in other tickets, we prioritize premium support. Sebastien |
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Hi Sebastien, I totally undertsand that, sadly I have no programming experience required for the sogo project so I cant help on that front. What I did to maybe help a bit was confirm that this seems to be a sogo bug. I setup both openxchange and roundcube as a frontend for the mailserver and in both the links in the mentioned emails are working without any problems. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2023-04-26 17:31 | mstinsky | New Issue | |
2023-04-26 17:31 | mstinsky | File Added: broken_link_button.png | |
2023-04-26 17:31 | mstinsky | File Added: broken_link_button2.png | |
2023-04-26 18:44 | sebastien | Note Added: 0016907 | |
2023-04-26 19:19 | mstinsky | Note Added: 0016908 | |
2023-04-26 19:47 | sebastien | Note Added: 0016909 | |
2023-04-30 08:32 | mstinsky | Note Added: 0016921 | |
2023-04-30 08:32 | mstinsky | File Added: ⭐ Stars am Sonntag_ Reiseträume werden wahr.eml | |
2023-05-21 12:02 | mstinsky | Note Added: 0016968 | |
2023-05-21 20:32 | sebastien | Note Added: 0016969 | |
2023-05-28 10:54 | mstinsky | Note Added: 0016984 |