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IDProjectCategoryView StatusDate SubmittedLast Update
0005672SOGoBackend Generalpublic2023-01-12 16:362023-01-16 09:06
Reporterembe Assigned Tosebastien  
PriorityhighSeverityblockReproducibilityalways
Status closedResolutionno change required 
Platformx86OSUbuntu OS Version20.04 LTS
Product Version5.8.0 
Summary0005672: SOGo doesn't start after login (0005658: 403 on /SOGo/so/passwordRecoveryEnabled)
Description

After first install on a Linuc Ubuntu 20.04 LTS the SOGo system doesn't start.
It's the same error as mentioned in ID 5658 https://bugs.sogo.nu/view.php?id=5658.

As I use Apache2 web-server, I cannot install the proposed fixes for nginx. AFAIK Apache2 has no similar buffer settings.

Any Options?

Regards.

TagsNo tags attached.

Activities

sebastien

sebastien

2023-01-13 07:50

administrator   ~0016544

Can you post sogo.log ?
embe

embe

2023-01-13 16:34

reporter   ~0016547

I reconfigured apache2 not to load SOGo.conf via link in conf-enabled/ (for every virtual host) but via include inside section of a virtual web-host. Now it works. I can reproduce this behavior.

Here is sogo.log sniplet with not working apache config.

Jan 13 17:28:12 sogod [1357441]: <0x0x564b388d1ad0[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
Jan 13 17:28:12 sogod [1357441]: <0x0x564b388d1ad0[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
Jan 13 17:28:12 sogod [1357441]: [ERROR] [we-rm] did not find locale for language: Spanish
Jan 13 17:28:12 sogod [1357441]: [WARN] <0x0x7f17eb9ecf60[WOxElemBuilder]> could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder
Jan 13 17:28:12 sogod [1357441]: 123.345.567.789 "GET /SOGo/so/sogotest%40mydomain.tld HTTP/1.1" 200 9356/0 0.065 38057 75% 4M - 13
Jan 13 17:28:15 sogod [1357441]: [ERROR] [we-rm] did not find locale for language: Spanish
Jan 13 17:28:15 sogod [1357441]: 123.345.567.789 "POST /SOGo/so/passwordRecoveryEnabled HTTP/1.1" 403 0/43 0.016 - - 0 - 13
Jan 13 17:28:20 sogod [1357441]: [ERROR] [we-rm] did not find locale for language: Spanish
Jan 13 17:28:20 sogod [1357441]: SOGoRootPage successful login from '123.345.567.789' for user 'sogotest@mydomain.tld ' - expire = -1 grace = -1
Jan 13 17:28:20 sogod [1357441]: 123.345.567.789 "POST /SOGo/connect HTTP/1.1" 200 44/83 0.166 - - 0 - 14
Jan 13 17:28:21 sogod [1357441]: [ERROR] [we-rm] did not find locale for language: Spanish
Jan 13 17:28:21 sogod [1357441]: 123.345.567.789 "GET /SOGo/so/sogotest%40mydomain.tld HTTP/1.1" 200 9357/0 0.022 38057 75% 1M - 14
Jan 13 17:28:24 sogod [1357441]: [ERROR] [we-rm] did not find locale for language: Spanish
Jan 13 17:28:24 sogod [1357441]: 123.345.567.789 "POST /SOGo/so/passwordRecoveryEnabled HTTP/1.1" 403 0/43 0.002 - - 0 - 14
sebastien

sebastien

2023-01-16 09:06

administrator   ~0016550

So this is Apache related issue, not SOGo.

Sebastien

Issue History

Date Modified Username Field Change
2023-01-12 16:36 embe New Issue
2023-01-13 07:50 sebastien Note Added: 0016544
2023-01-13 16:34 embe Note Added: 0016547
2023-01-16 09:06 sebastien Note Added: 0016550
2023-01-16 09:06 sebastien Assigned To => sebastien
2023-01-16 09:06 sebastien Status new => closed
2023-01-16 09:06 sebastien Resolution open => no change required