View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0005638 | SOGo | Backend Mail | public | 2022-11-08 09:04 | 2022-11-10 09:40 |
Reporter | role | Assigned To | |||
Priority | high | Severity | major | Reproducibility | always |
Status | new | Resolution | open | ||
Platform | [Server] Linux | OS | Debian | OS Version | 8 (Jessie) |
Product Version | 5.7.1 | ||||
Summary | 0005638: The "Always send vacation message response" configuration did not work | ||||
Description | It is not possible to generate an automated vacation answer on every received E-Mail. (Discard incoming mails during vacation is working correct - for each mail the automated vacation message will be answered) | ||||
Steps To Reproduce | 1) activate Always send vacation message response --> only the vacation answer will be responded for the first mail | ||||
Additional Information | working with the mailcow docker environment (Version: 2022-09a) | ||||
Tags | No tags attached. | ||||
Do you send multiple emails from the same sender? |
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Several mails are sent one after the other with a pause of at least one minute. The "Days between responses" is set to 1. |
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Wrong assumption :-) "Always send vacation message response" only changes the sorting of sending vacation messages and filters. |
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It is confusing for me: What is the correct setting so that every mail is received and further more an out-of-office message is sent on every single one of these received mails? |
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Sorry, but as of https://datatracker.ietf.org/doc/html/rfc5230#section-4.1 this is not possible. I personally don't see a use case for having an auto reply for every email. |
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Personally, I understand your point of view. But for my boss and also for some customers it is a "must have" feature. At the moment we are working with ISP configuration and webmail and the users are familiar with the auto-play of each email. |
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Obviously I wasn't clear ;-) Vacation auto replies are implemented via SIEVE rule. |
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Thank you for your well-founded answer - I am now trying to make the users understand the advantage of the "days between response". |
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Date Modified | Username | Field | Change |
---|---|---|---|
2022-11-08 09:04 | role | New Issue | |
2022-11-09 08:31 | Christian Mack | Note Added: 0016356 | |
2022-11-09 13:36 | role | Note Added: 0016360 | |
2022-11-09 13:36 | role | File Added: VacationConf.jpg | |
2022-11-09 13:48 | Christian Mack | Note Added: 0016361 | |
2022-11-09 16:28 | role | Note Added: 0016363 | |
2022-11-10 07:57 | Christian Mack | Note Added: 0016366 | |
2022-11-10 08:09 | role | Note Added: 0016369 | |
2022-11-10 09:12 | Christian Mack | Note Added: 0016370 | |
2022-11-10 09:40 | role | Note Added: 0016373 |