View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0005638||SOGo||Backend Mail||public||2022-11-08 09:04||2022-11-10 09:40|
|Platform||[Server] Linux||OS||Debian||OS Version||8 (Jessie)|
|Summary||0005638: The "Always send vacation message response" configuration did not work|
It is not possible to generate an automated vacation answer on every received E-Mail.
(Discard incoming mails during vacation is working correct - for each mail the automated vacation message will be answered)
|Steps To Reproduce|
1) activate Always send vacation message response
--> only the vacation answer will be responded for the first mail
working with the mailcow docker environment (Version: 2022-09a)
|Tags||No tags attached.|
Do you send multiple emails from the same sender?
Several mails are sent one after the other with a pause of at least one minute. The "Days between responses" is set to 1.
Wrong assumption :-)
"Always send vacation message response" only changes the sorting of sending vacation messages and filters.
It is confusing for me: What is the correct setting so that every mail is received and further more an out-of-office message is sent on every single one of these received mails?
Sorry, but as of https://datatracker.ietf.org/doc/html/rfc5230#section-4.1 this is not possible.
I personally don't see a use case for having an auto reply for every email.
Personally, I understand your point of view. But for my boss and also for some customers it is a "must have" feature. At the moment we are working with ISP configuration and webmail and the users are familiar with the auto-play of each email.
Obviously I wasn't clear ;-)
Vacation auto replies are implemented via SIEVE rule.
Thank you for your well-founded answer - I am now trying to make the users understand the advantage of the "days between response".
|2022-11-08 09:04||role||New Issue|
|2022-11-09 08:31||Christian Mack||Note Added: 0016356|
|2022-11-09 13:36||role||Note Added: 0016360|
|2022-11-09 13:36||role||File Added: VacationConf.jpg|
|2022-11-09 13:48||Christian Mack||Note Added: 0016361|
|2022-11-09 16:28||role||Note Added: 0016363|
|2022-11-10 07:57||Christian Mack||Note Added: 0016366|
|2022-11-10 08:09||role||Note Added: 0016369|
|2022-11-10 09:12||Christian Mack||Note Added: 0016370|
|2022-11-10 09:40||role||Note Added: 0016373|