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IDProjectCategoryView StatusLast Update
0005627SOGoWeb Mailpublic2023-01-03 09:17
Reporterabma Assigned To 
Status newResolutionopen 
Summary0005627: sogo makes firefox hang on terminalserver when new mail is received

when a new mail is received, sogo heavily causes firefox hang on a terminalserver. it seems it renders some animation forever.

Steps To Reproduce
  • login to with sogo1/sogo
  • make sure inbox is emtpy (when a scrollbar for the list if mail is shown it can't be reproduced)
  • create new mail
  • send mail to self:
  • click on reload list of mails

-> firefox hangs on terminalserver as it seems to always redraw the whole window

reloading the tab makes the hang disappear

Additional Information

TagsNo tags attached.




2022-10-17 10:39

reporter   ~0016284

more verbose profiling info:



2022-10-17 17:18

reporter   ~0016285

selecting a different folder makes the hang disapper, too.



2023-01-02 17:43

reporter   ~0016517

Last edited: 2023-01-03 09:17

as workarround we have disabled all animations with this ublock origin rule in firefox:

*##*:style(animation: none !important; transition: none !important;)


2023-01-02 17:46

reporter   ~0016518

mantis broke the rule, so see the attached ublockrule.txt

ublockrule.txt (69 bytes)   
*##*:style(animation: none !important; transition: none !important;)
ublockrule.txt (69 bytes)   

Issue History

Date Modified Username Field Change
2022-10-17 10:34 abma New Issue
2022-10-17 10:39 abma Note Added: 0016284
2022-10-17 17:18 abma Note Added: 0016285
2023-01-02 17:43 abma Note Added: 0016517
2023-01-02 17:46 abma Note Added: 0016518
2023-01-02 17:46 abma File Added: ublockrule.txt
2023-01-03 09:17 sebastien Note Edited: 0016517