View Issue Details

Jump to NotesJump to History
IDProjectCategoryView StatusDate SubmittedLast Update
0005550SOGoActiveSyncpublic2022-06-30 12:522022-09-19 15:13
ReporterAndreyEver Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Version5.7.0 
Summary0005550: Mailbox connected via EAS gets updated with huge delay or stay outdated forever (parallel IMAP connections)
Description

Mail server: iRedmail (dovecot)
Client1: Thunderbird or Roundcube (IMAP)
Client2: Outlook 2019 (EAS)

Mailbox connected via EAS (client2) gets updated with huge delay or stay outdated forever (only displayed in outlook) when emails are moved or deleted via IMAP in client1

Steps To Reproduce
  1. Connect to mailbox via IMAP (client1)
  2. Connect to mailbox via EAS (Outlook 2019)
  3. Move or delete emails (with or without expunge) in client1 (IMAP)
  4. No changes in client2 for a long time (resync/reopen does not help)

If in Outlook 2019 use IMAP instead of EAS - all the changes in client1 visible in client2 instantly

TagsNo tags attached.

Activities

AndreyEver

AndreyEver

2022-07-02 08:14

reporter   ~0016111

I can see the same effect in Sogo webmail. Reload/update button (on the main frame does not work) - full page reload does help however
In Outlook helps nothing - neither refresh, nor changing folders / restart Outlook
AndreyEver

AndreyEver

2022-09-19 15:13

reporter   ~0016230

Any ideas?

Issue History

Date Modified Username Field Change
2022-06-30 12:52 AndreyEver New Issue
2022-07-02 08:14 AndreyEver Note Added: 0016111
2022-09-19 15:13 AndreyEver Note Added: 0016230