0005522: Forward/Reply status icons not syncing - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0005522	SOGo	ActiveSync	public	2022-05-21 09:47	2024-07-01 15:06

Reporter	sofox	Assigned To
Priority	high	Severity	major	Reproducibility	always
Status	new	Resolution	open
Product Version	5.6.0

Summary	0005522: Forward/Reply status icons not syncing
Description	Forwarding/replying messages produces appropriate status icons in the local client but this status change is not synced to other clients (incl webmail).
Steps To Reproduce	Reply message from EAS client 1 (reply status icon shows) Open message in EAS client 2 (reply status icon does not show) Similarly for forward. Also applies to SOGo webmail/EAS client and v/v.
Additional Information	was already reported https://www.sogo.nu/bugs/view.php?id=4133, but problem is still existend in 5.6.0
Tags	eas, outlook

sofox 2022-11-10 15:38 reporter ~0016382	Hi, this problem still exists. i looked at the sogo eas source code, and this fundamental feature in not implemented.

leecher 2024-07-01 15:06 reporter ~0017769	I'm facing the same problem. As far as I understand, this is an Outlook problem, if this is the ActiveSync client that you are using: https://dl.icewarp.it/documentation/server/mobility/V%2012%20ActiveSync%20Guide.pdf "Outlook does not use the SmartReply nor SmartForward command violating EAS v14 specs. As IceWarp Active Sync server expect these commands used when communicating via v14 protocol, reply and forward flags are not set on the server side. Outlook does that only locally (you will have them in Outlook only, nowhere else)." I verified in the SOGO-logs that Outlook indeed didn't use that function. So I guess there isn't much that can be done on SOGO side.

Date Modified	Username	Field
2022-05-21 09:47	sofox	New Issue
2022-05-21 09:47	sofox	Tag Attached: eas
2022-05-21 09:47	sofox	Tag Attached: outlook
2022-11-10 15:38	sofox	Note Added: 0016382
2024-07-01 15:06	leecher	Note Added: 0017769