View Issue Details

IDProjectCategoryView StatusLast Update
0005516SOGowith SOGopublic2022-06-01 13:53
Reporterjsargent Assigned To 
PriorityurgentSeveritymajorReproducibilityalways
Status newResolutionreopened 
Product Version5.6.0 
Summary0005516: I get Unhandled error response when I login
Description

Cant login to sogo after update to 5.6.0

Steps To Reproduce

Login

TagsNo tags attached.

Activities

jsargent

jsargent

2022-05-09 19:31

reporter  

sogo.log.txt (397,973 bytes)
francis

francis

2022-05-09 20:03

administrator   ~0016041

https://www.sogo.nu/files/docs/SOGoInstallationGuide.html#_upgrading

jsargent

jsargent

2022-05-09 22:05

reporter   ~0016042

That didn't work. I now get ocssessionsfolderurl is not set

jsargent

jsargent

2022-05-10 02:35

reporter   ~0016043

sogo(1).log (998,613 bytes)
jsargent

jsargent

2022-05-10 02:41

reporter   ~0016044

sogo(2).log (5,209 bytes)   
May 09 22:39:44 sogod [106407]: version 5.6.0 (build root@ 202205080433) -- starting
May 09 22:39:44 sogod [106407]: vmem size check enabled: shutting down app when vmem > 500 MB. Currently at 252 MB
May 09 22:39:44 sogod [106407]: <0x0x56446c682070[SOGoProductLoader]> SOGo products loaded from '/usr/lib64/GNUstep/SOGo':
May 09 22:39:44 sogod [106407]: <0x0x56446c682070[SOGoProductLoader]>   AdministrationUI.SOGo, Appointments.SOGo, CommonUI.SOGo, Contacts.SOGo, ContactsUI.SOGo, MailPartViewers.SOGo, Mailer.SOGo, MailerUI.SOGo, MainUI.SOGo, PreferencesUI.SOGo, SchedulerUI.SOGo, ActiveSync.SOGo
May 09 22:39:45 sogod [106407]: All products loaded - current memory usage at 304 MB
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> listening on 127.0.0.1:20000
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> watchdog process pid: 106407
May 09 22:39:45 sogod [106407]: <0x0x7fb5f19fcf80[WOWatchDogChild]> watchdog request timeout set to 61 minutes
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> preparing 10 children
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106408
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106409
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106410
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106411
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106412
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106413
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106414
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106415
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106416
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106417
May 09 22:39:45 sogod [106408]: <0x0x56446c498ef0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106409]: <0x0x56446c497f40[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106411]: <0x0x56446c537d80[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106410]: <0x0x56446c497f40[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106412]: <0x0x56446c497f80[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106414]: <0x0x56446c506fd0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106413]: <0x0x56446c49d6e0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106415]: <0x0x56446c498200[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106417]: <0x0x56446c49d6a0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106416]: <0x0x56446c501f60[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106416]: <0x0x56446c87c1b0[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
May 09 22:39:45 sogod [106416]: <0x0x56446c87c1b0[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
May 09 22:39:45 sogod [106416]: [WARN] <0x0x56446c4ee100[SOGoWebDAVAclManager]> entry '{DAV:}write' already exists in DAV permissions table
May 09 22:39:45 sogod [106416]: [WARN] <0x0x56446c4ee100[SOGoWebDAVAclManager]> entry '{DAV:}write-properties' already exists in DAV permissions table
May 09 22:39:45 sogod [106416]: [WARN] <0x0x56446c4ee100[SOGoWebDAVAclManager]> entry '{DAV:}write-content' already exists in DAV permissions table
May 09 22:39:45 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:39:54 sogod [106417]: <0x0x56446c8b5e80[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
May 09 22:39:54 sogod [106417]: <0x0x56446c8b5e80[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
May 09 22:39:54 sogod [106417]: SOGoRootPage successful login from '72.208.86.213, 10.21.0.7' for user 'jsargent@dozecloud.com' - expire = -1  grace = -1
May 09 22:39:54 sogod [106417]: 72.208.86.213, 10.21.0.7 "POST /SOGo/connect HTTP/1.0" 200 37/115 0.049 - - 4M - 16
May 09 22:39:56 sogod [106417]: 72.208.86.213, 10.21.0.7 "GET /SOGo/ HTTP/1.0" 200 8603/0 0.032 35173 75% 992K - 16
May 09 22:40:00 sogod [106417]: SOGoRootPage successful login from '72.208.86.213, 10.21.0.7' for user 'jsargent@dozecloud.com' - expire = -1  grace = -1
May 09 22:40:00 sogod [106417]: 72.208.86.213, 10.21.0.7 "POST /SOGo/connect HTTP/1.0" 200 37/115 0.018 - - 0 - 16
May 09 22:40:15 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:40:45 sogod [106407]: [WARN] <0x0x56446c8455b0[WOWatchDogChild]> pid 106416 has been hanging in the same request for 1 minutes
May 09 22:40:45 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
sogo(2).log (5,209 bytes)   
jsargent

jsargent

2022-05-10 02:42

reporter   ~0016045

sogo(3).log (13,767 bytes)   
May 09 22:39:44 sogod [106407]: version 5.6.0 (build root@ 202205080433) -- starting
May 09 22:39:44 sogod [106407]: vmem size check enabled: shutting down app when vmem > 500 MB. Currently at 252 MB
May 09 22:39:44 sogod [106407]: <0x0x56446c682070[SOGoProductLoader]> SOGo products loaded from '/usr/lib64/GNUstep/SOGo':
May 09 22:39:44 sogod [106407]: <0x0x56446c682070[SOGoProductLoader]>   AdministrationUI.SOGo, Appointments.SOGo, CommonUI.SOGo, Contacts.SOGo, ContactsUI.SOGo, MailPartViewers.SOGo, Mailer.SOGo, MailerUI.SOGo, MainUI.SOGo, PreferencesUI.SOGo, SchedulerUI.SOGo, ActiveSync.SOGo
May 09 22:39:45 sogod [106407]: All products loaded - current memory usage at 304 MB
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> listening on 127.0.0.1:20000
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> watchdog process pid: 106407
May 09 22:39:45 sogod [106407]: <0x0x7fb5f19fcf80[WOWatchDogChild]> watchdog request timeout set to 61 minutes
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> preparing 10 children
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106408
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106409
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106410
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106411
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106412
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106413
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106414
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106415
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106416
May 09 22:39:45 sogod [106407]: <0x0x56446c6a6a40[WOWatchDog]> child spawned with pid 106417
May 09 22:39:45 sogod [106408]: <0x0x56446c498ef0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106409]: <0x0x56446c497f40[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106411]: <0x0x56446c537d80[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106410]: <0x0x56446c497f40[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106412]: <0x0x56446c497f80[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106414]: <0x0x56446c506fd0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106413]: <0x0x56446c49d6e0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106415]: <0x0x56446c498200[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106417]: <0x0x56446c49d6a0[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106416]: <0x0x56446c501f60[WOHttpAdaptor]> notified the watchdog that we are ready
May 09 22:39:45 sogod [106416]: <0x0x56446c87c1b0[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
May 09 22:39:45 sogod [106416]: <0x0x56446c87c1b0[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
May 09 22:39:45 sogod [106416]: [WARN] <0x0x56446c4ee100[SOGoWebDAVAclManager]> entry '{DAV:}write' already exists in DAV permissions table
May 09 22:39:45 sogod [106416]: [WARN] <0x0x56446c4ee100[SOGoWebDAVAclManager]> entry '{DAV:}write-properties' already exists in DAV permissions table
May 09 22:39:45 sogod [106416]: [WARN] <0x0x56446c4ee100[SOGoWebDAVAclManager]> entry '{DAV:}write-content' already exists in DAV permissions table
May 09 22:39:45 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:39:54 sogod [106417]: <0x0x56446c8b5e80[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
May 09 22:39:54 sogod [106417]: <0x0x56446c8b5e80[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
May 09 22:39:54 sogod [106417]: SOGoRootPage successful login from '72.208.86.213, 10.21.0.7' for user 'jsargent@dozecloud.com' - expire = -1  grace = -1
May 09 22:39:54 sogod [106417]: 72.208.86.213, 10.21.0.7 "POST /SOGo/connect HTTP/1.0" 200 37/115 0.049 - - 4M - 16
May 09 22:39:56 sogod [106417]: 72.208.86.213, 10.21.0.7 "GET /SOGo/ HTTP/1.0" 200 8603/0 0.032 35173 75% 992K - 16
May 09 22:40:00 sogod [106417]: SOGoRootPage successful login from '72.208.86.213, 10.21.0.7' for user 'jsargent@dozecloud.com' - expire = -1  grace = -1
May 09 22:40:00 sogod [106417]: 72.208.86.213, 10.21.0.7 "POST /SOGo/connect HTTP/1.0" 200 37/115 0.018 - - 0 - 16
May 09 22:40:15 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:40:45 sogod [106407]: [WARN] <0x0x56446c8455b0[WOWatchDogChild]> pid 106416 has been hanging in the same request for 1 minutes
May 09 22:40:45 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:41:15 sogod [106416]: <0x0x56446c8cd090[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:41:34 sogod [106415]: <0x0x56446c87bf40[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
May 09 22:41:34 sogod [106415]: <0x0x56446c87bf40[SOGoCache]> Using host(s) '127.0.0.1' as server(s)
May 09 22:41:34 sogod [106417]: [WARN] <0x0x56446cc6e070[SOGoWebDAVAclManager]> entry '{DAV:}write' already exists in DAV permissions table
May 09 22:41:34 sogod [106417]: [WARN] <0x0x56446cc6e070[SOGoWebDAVAclManager]> entry '{DAV:}write-properties' already exists in DAV permissions table
May 09 22:41:34 sogod [106417]: [WARN] <0x0x56446cc6e070[SOGoWebDAVAclManager]> entry '{DAV:}write-content' already exists in DAV permissions table
May 09 22:41:34 sogod [106415]: [WARN] <0x0x56446c7b9340[SOGoWebDAVAclManager]> entry '{DAV:}write' already exists in DAV permissions table
May 09 22:41:34 sogod [106415]: [WARN] <0x0x56446c7b9340[SOGoWebDAVAclManager]> entry '{DAV:}write-properties' already exists in DAV permissions table
May 09 22:41:34 sogod [106415]: [WARN] <0x0x56446c7b9340[SOGoWebDAVAclManager]> entry '{DAV:}write-content' already exists in DAV permissions table
May 09 22:41:34 sogod [106417]: <0x0x56446cc31a90[NGImap4Client]> TLS started successfully.
May 09 22:41:34 sogod [106415]: <0x0x56446c4abd70[NGImap4Client]> TLS started successfully.
May 09 22:41:35 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=admin%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 425/47 0.160 - - 2M - 17
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=jsargent%40doze-cloud.tech&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 425/45 0.168 - - 6M - 16
May 09 22:41:35 sogod [106415]: <0x0x56446cc162e0[NGImap4Client]> TLS started successfully.
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 425/45 0.128 - - 624K - 17
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40doze-cloud.tech&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 0/70 0.012 - - 0 - 17
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=admin%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 0/69 0.011 - - 0 - 17
May 09 22:41:35 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Settings&User=jsargent%40doze-cloud.tech&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 13/20 0.003 - - 0 - 17
May 09 22:41:35 sogod [106415]: <0x0x56446c8d1810[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 73/58 0.074 - - 0 - 17
May 09 22:41:35 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=admin%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 59/47 0.064 - - 0 - 17
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=admin%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 0/79 0.019 - - 0 - 17
May 09 22:41:35 sogod [106417]: <0x0x56446cc29900[NGImap4Client]> TLS started successfully.
May 09 22:41:35 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Settings&User=admin%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 13/20 0.003 - - 0 - 17
May 09 22:41:35 sogod [106417]: <0x0x56446cc29900[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null)
May 09 22:41:36 sogod [106415]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Settings&User=admin%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 13/20 0.005 - - 0 - 17
May 09 22:41:37 sogod [106417]: <0x0x56446cdee910[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 09 22:41:37 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 1547397/97 1.414 - - 17M - 18
May 09 22:41:38 sogod [106417]: <0x0x56446cc29900[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null)
May 09 22:41:39 sogod [106417]: <0x0x56446c6834b0[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 09 22:41:39 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 1648148/104 1.013 - - 19M - 18
May 09 22:41:40 sogod [106417]: <0x0x56446cc29900[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null)
May 09 22:41:41 sogod [106417]: <0x0x56446cc3ae10[NGImap4ResponseParser]> ERROR(-[NGImap4ResponseParser _parseData]): got content size '0'!
May 09 22:41:41 sogod [106417]: <0x0x56446cc3ae10[NGImap4ResponseParser]> ERROR(-[NGImap4ResponseParser _parseBodyContent]): got no data.
May 09 22:41:41 sogod [106417]: <0x0x56446cc3ae10[NGImap4ResponseParser]> ERROR: got no body content for key: 'body[1]'
May 09 22:41:41 sogod [106417]: [ERROR] <0x56446d12fdb0[SOGoMailObject]:2833> got no data for key: body[1]
May 09 22:41:41 sogod [106417]: <0x0x56446cc3ae10[NGImap4ResponseParser]> ERROR(-[NGImap4ResponseParser _parseData]): got content size '0'!
May 09 22:41:41 sogod [106417]: <0x0x56446cc3ae10[NGImap4ResponseParser]> ERROR(-[NGImap4ResponseParser _parseBodyContent]): got no data.
May 09 22:41:41 sogod [106417]: <0x0x56446cc3ae10[NGImap4ResponseParser]> ERROR: got no body content for key: 'body[1]'
May 09 22:41:41 sogod [106417]: [ERROR] <0x56446d12fdb0[SOGoMailObject]:2833> got no data for key: body[1]
May 09 22:41:41 sogod [106417]: <0x0x56446cc93950[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 09 22:41:41 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 1114975/104 0.819 - - 13M - 18
May 09 22:41:42 sogod [106417]: <0x0x56446cdde7a0[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 09 22:41:42 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 73/58 0.070 - - 0 - 18
May 09 22:41:42 sogod [106417]: <0x0x56446cc29900[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null)
May 09 22:41:43 sogod [106417]: <0x0x56446cbcc6b0[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
May 09 22:41:43 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 2676/97 0.232 - - 0 - 18
May 09 22:41:43 sogod [106417]: 72.208.86.213 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Settings&User=jsargent%40dozecloud.com&DeviceId=androidc1175640985&DeviceType=Android HTTP/1.0" 200 13/20 0.003 - - 0 - 18
May 09 22:41:43 sogod [106417]: <0x0x56446c8c63a0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
May 09 22:41:45 sogod [106407]: [WARN] <0x0x56446c8455b0[WOWatchDogChild]> pid 106416 has been hanging in the same request for 2 minutes
May 09 22:41:45 sogod [106416]: [ERROR] <0x0x56446c4981c0[WOHttpTransaction]> client disconnected during delivery of response for <WORequest[0x0x56446c7a5850]: method=POST uri=/SOGo/Microsoft-Server-ActiveSync?User=atryness@dozecloud.com&DeviceId=CO60DCBVSP4CR26EJ0JR8ET5L0&DeviceType=iPhone&Cmd=Ping app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)> (len=13): the socket was shutdown
May 09 22:41:45 sogod [106416]: 72.94.86.202 "POST /SOGo/Microsoft-Server-ActiveSync?User=atryness@dozecloud.com&DeviceId=CO60DCBVSP4CR26EJ0JR8ET5L0&DeviceType=iPhone&Cmd=Ping HTTP/1.0" 200 13/48 120.058 - - 3M - 15
May 09 22:42:13 sogod [106417]: <0x0x56446c8c63a0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user atryness@dozecloud.com in Ping...
sogo(3).log (13,767 bytes)   
francis

francis

2022-06-01 13:53

administrator   ~0016084

Looks like a IMAP error. Enable ImapDebugEnabled and share the IMAP traffic.

Issue History

Date Modified Username Field Change
2022-05-09 19:31 jsargent New Issue
2022-05-09 19:31 jsargent File Added: sogo.log.txt
2022-05-09 20:03 francis Status new => resolved
2022-05-09 20:03 francis Resolution open => no change required
2022-05-09 20:03 francis Note Added: 0016041
2022-05-09 22:05 jsargent Status resolved => feedback
2022-05-09 22:05 jsargent Resolution no change required => reopened
2022-05-09 22:05 jsargent Note Added: 0016042
2022-05-10 02:35 jsargent Note Added: 0016043
2022-05-10 02:35 jsargent File Added: sogo(1).log
2022-05-10 02:35 jsargent Status feedback => new
2022-05-10 02:41 jsargent Note Added: 0016044
2022-05-10 02:41 jsargent File Added: sogo(2).log
2022-05-10 02:42 jsargent Note Added: 0016045
2022-05-10 02:42 jsargent File Added: sogo(3).log
2022-06-01 13:53 francis Note Added: 0016084