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IDProjectCategoryView StatusDate SubmittedLast Update
0005486SOGoActiveSyncpublic2022-02-24 10:442022-03-03 20:02
ReporterFoZo Assigned Tofrancis  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionfixed 
Product Version5.5.1 
Fixed in Version5.6.0 
Summary0005486: xml2wbxmlFromContent: failed: Parsing of XML Document Failed
Description

Active synk is not working after upgrade. I am not sure if it is sogo or sope error, because even after downgrading sogo, I am getting the same problem.

Feb 24 11:36:48 sogod [5038]: [ERROR] <0x0x55673774e410[NSDataMalloc]> xml2wbxmlFromContent: failed: Parsing of XML Document Failed
Feb 24 11:36:48 sogod [5038]: [ERROR] <0x0x55673774e410[NSDataMalloc]> Original data written to: /tmp/MailApp4_13ae_27c7973d_9.data

xmllint --format /tmp/MailApp4_13ae_27c7973d_9.data is formatting the content without a problem.

What I tried so far.

  • Doubled the SxVMemLimit
  • Lowered SOGoMaximumSyncWindowSize
  • Reinstalling sope
  • Downgrading sogo.
Steps To Reproduce

Update sope and sogo to the latest nightly version

Additional Information

Ubuntu 18.04.6

TagsNo tags attached.

Activities

FoZo

FoZo

2022-02-24 11:01

reporter   ~0015914

I am getting the same issue on another instance of sogo.
FoZo

FoZo

2022-02-24 12:46

reporter   ~0015915

Another note. The tests were done by using various Outlook versions as clients.
zhb

zhb

2022-02-24 13:43

reporter   ~0015916

We received few same reports from iRedMail users (https://www.iredmail.org/).
francis

francis

2022-02-24 14:31

administrator   ~0015917

Can you try downgrading your version of libexpat1?

It has been the solution under Debian. See https://www.mail-archive.com/users%40sogo.nu/msg31208.html
FoZo

FoZo

2022-02-24 15:14

reporter   ~0015918

Last edited: 2022-02-24 15:17

How did I missed that?!
Thank you!

I was stuck with the libwbxml2 library.

How I temporally solved the issue:

For Ubuntu18.04:

apt-get install libexpat1=2.2.5-3 libexpat1-dev=2.2.5-3
apt-mark hold libexpat1

For Ubuntu 20.04:

apt-get install libexpat1=2.2.9-1build1 libexpat1-dev=2.2.9-1build1
apt-mark hold libexpat1
slainsavage

slainsavage

2022-02-27 19:52

reporter   ~0015921

I am also getting this issue as well on ArchLinux,

As a work around I down grading expat to 2.4.4 and that fixed the problem for me. I think the problem was introduced in 2.4.5 with one of the CVE patches
slainsavage

slainsavage

2022-02-27 21:15

reporter   ~0015922

Hi all,

On further investigation I found the cause of this problem it is related to libwbxml

https://github.com/libwbxml/libwbxml/pull/78

Patching libwbxml with that pull request allows SOGo to work with the latest expat.

Please dont downgrade expat as CVE-2022-25235 has a critical base score of 9.8
francis

francis

2022-03-03 19:57

administrator   ~0015928

New packages are available from https://packages.inverse.ca/SOGo/

Issue History

Date Modified Username Field Change
2022-02-24 10:44 FoZo New Issue
2022-02-24 11:01 FoZo Note Added: 0015914
2022-02-24 12:46 FoZo Note Added: 0015915
2022-02-24 13:43 zhb Note Added: 0015916
2022-02-24 14:27 francis Description Updated
2022-02-24 14:31 francis Note Added: 0015917
2022-02-24 15:14 FoZo Note Added: 0015918
2022-02-24 15:17 francis Note Edited: 0015918
2022-02-27 19:52 slainsavage Note Added: 0015921
2022-02-27 21:15 slainsavage Note Added: 0015922
2022-03-03 19:57 francis Assigned To => francis
2022-03-03 19:57 francis Status new => resolved
2022-03-03 19:57 francis Resolution open => fixed
2022-03-03 19:57 francis Fixed in Version => 5.6.0
2022-03-03 19:57 francis Note Added: 0015928