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IDProjectCategoryView StatusDate SubmittedLast Update
0005194SOGoActiveSyncpublic2020-10-27 10:552020-10-29 14:58
Reporterfteixeira Assigned To 
PriorityhighSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Product Version5.0.0 
Summary0005194: activesync accounts not configuring after update from v4.2.0 to v5.0.0/v5.0.1
Description

When updating my debian buster from SOGo v4.2.0 to v5.0.0 or v5.0.1 too, activesync stops working, im not able to manually configure my activesync account in the mobile device, but in SOGo v4.2.0 it was working
ii sogo 4.2.0.20200114-1 amd64 a modern and scalable groupware
ii sogo-activesync 4.2.0.20200114-1 amd64 a modern and scalable groupware - ActiveSync module

the only log i can get is:
Oct 27 10:29:43 sogod [3125]: localhost "GET /SOGo/Microsoft-Server-ActiveSync HTTP/1.0" 403 0/0 0.005 - - 0 - 11

Running NGREP i can see the request reaches the server and the server answers denying the access.

On the activesync mobile device (tested with an android and an ipad) says it can't connect to server

Steps To Reproduce

On a debian buster, install SOGo v4.2.0 and update to SOGo v5.0.0 or v5.0.1
Configure sogo, virtualhost and valid certificates
Login with an user in sogo web interface
Configure an imap account of this user on a mail client (just to check)
Make sure ur device is publicly avaiable (DNS)
Try to configure an activesync account with same user as before in a mobile device

TagsNo tags attached.

Activities

tfu

tfu

2020-10-27 20:19

reporter   ~0014908

Did you update all packages? sogo, sogo-activesync and sope?
my-thingy

my-thingy

2020-10-28 22:35

reporter   ~0014909

also experiencing this problem with sogo 5.0.x. Able to work around by clearing activesync cache/credentials (delete mail app, exchange account then restarting ios device).
fteixeira

fteixeira

2020-10-29 14:32

reporter   ~0014911

the problem was in apache configuration that is different, the ticket is invalid, thanks for the attencion

Issue History

Date Modified Username Field Change
2020-10-27 10:55 fteixeira New Issue
2020-10-27 20:19 tfu Note Added: 0014908
2020-10-28 22:35 my-thingy Note Added: 0014909
2020-10-29 14:32 fteixeira Note Added: 0014911
2020-10-29 14:58 francis Status new => closed
2020-10-29 14:58 francis Resolution open => no change required