0005144: Outlook not ask "read receipts" - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0005144	SOGo	ActiveSync	public	2020-09-01 08:08	2020-09-03 13:03

Reporter	SogoUser	Assigned To
Priority	high	Severity	major	Reproducibility	always
Status	new	Resolution	open
Platform	[Server] Linux	OS	RHEL/CentOS	OS Version	7
Product Version	4.3.2

Summary	0005144: Outlook not ask "read receipts"
Description	When an email is received in Outlook 2016 configured in activesync mode with the read receipt, the choice is not offered.
Steps To Reproduce	Via Web access enable in IMAP configuration on "When I receive a request for a return receipt" select "Allow return receipts for some messages", the three options are set as "Ask me". -UserA send email to UserB with Outlook 2016 with return receipts -UserB recive email from UserA on Outlook 2016 (activesync) but not ask me return receipts
Additional Information	On Web access the read confirmation is correctly requested
Tags	No tags attached.

tfu 2020-09-03 13:03 reporter ~0014742	According to following page this is handled by the server in a native exchange environment. The EAS client doesn't care about it: https://www.sentrian.com.au/blog/outlook-quietly-sending-automatic-read-receipts-on-mobile-devices#:~:text=In%20the%20left%20menu%20click,automatically%20sent%20from%20mobile%20devices. I assume that we could implement to send a return receipt (when requested) when flagging the mail as read, but we cannot ask the user for his consent.

Date Modified	Username	Field	Change
2020-09-01 08:08	SogoUser	New Issue
2020-09-03 13:03	tfu	Note Added: 0014742