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IDProjectCategoryView StatusLast Update
0005144SOGoActiveSyncpublic2020-09-03 13:03
ReporterSogoUser Assigned To 
Status newResolutionopen 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version4.3.2 
Summary0005144: Outlook not ask "read receipts"

When an email is received in Outlook 2016 configured in activesync mode with the read receipt, the choice is not offered.

Steps To Reproduce

Via Web access enable in IMAP configuration on "When I receive a request for a return receipt" select "Allow return receipts for some messages", the three options are set as "Ask me".
-UserA send email to UserB with Outlook 2016 with return receipts
-UserB recive email from UserA on Outlook 2016 (activesync) but not ask me return receipts

Additional Information

On Web access the read confirmation is correctly requested

TagsNo tags attached.




2020-09-03 13:03

reporter   ~0014742

According to following page this is handled by the server in a native exchange environment. The EAS client doesn't care about it:,automatically%20sent%20from%20mobile%20devices.

I assume that we could implement to send a return receipt (when requested) when flagging the mail as read, but we cannot ask the user for his consent.

Issue History

Date Modified Username Field Change
2020-09-01 08:08 SogoUser New Issue
2020-09-03 13:03 tfu Note Added: 0014742