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IDProjectCategoryView StatusLast Update
0004998SOGoActiveSyncpublic2020-04-03 09:39
Reporterondrej.kolin Assigned To 
Status newResolutionopen 
PlatformLinuxOSUbuntuOS Version18.04
Product Version4.3.0 
Summary0004998: SOGO EAS - Failed to parse IMAP answer

Hello my log is filling with:

32947448:Apr 01 10:56:16 sogod [24566]: <0x0x55f789f97850[NGImap4ResponseParser]> ERROR(-[NGImap4ResponseParser _parseData]): got content size '0'!
32947449:Apr 01 10:56:16 sogod [24566]: <0x0x55f789f97850[NGImap4ResponseParser]> ERROR(-[NGImap4ResponseParser _parseBodyContent]): got no data.
32947450:Apr 01 10:56:16 sogod [24566]: <0x0x55f789f97850[NGImap4ResponseParser]> ERROR: got no body content for key: 'body[1]'

I am unable to detect the message responsible for this bug, even with IMAP debug on.

This looks like its stoping the syncing completly.

With your help I am sure, we can find the problematic message :)

TagsNo tags attached.




2020-04-03 08:24

reporter   ~0014253

You can try with SOGoMaximumSyncWindowSize=1 to reduce the sync to 1 mail per request. With that parameter you should be able to identify the last mail sync successfully.
The next one should be the culbrit.



2020-04-03 09:39

reporter   ~0014254

It was probably identified in the other issue. But I will do this nexttime when the sync will fail again. As it somehow runs now. Don't want to drive my users crazy. Thanks for the idea!

Issue History

Date Modified Username Field Change
2020-04-01 09:28 ondrej.kolin New Issue
2020-04-03 08:24 tfu Note Added: 0014253
2020-04-03 09:39 ondrej.kolin Note Added: 0014254