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IDProjectCategoryView StatusLast Update
0004904SOGoWeb Mailpublic2020-01-03 20:18
Reporteresebe Assigned To 
Status newResolutionopen 
Platform[Server] LinuxOSUbuntuOS Version16.04 LTS
Product Version4.1.1 
Summary0004904: When an email is forwarded or answered, attachments are lost

When sending an email from the web interface with attached images these are sent perfectly, but when replying the email the attached images are lost only showing a white box.
I attach mail and reply using the demo version of the page.

TagsNo tags attached.




2019-12-09 20:12


Re_ (1,370 bytes) (7,716 bytes)
Christian Mack

Christian Mack

2019-12-10 09:19

developer   ~0013963

The original mail has an alternative part consisting of an empty text part and multipart/related part.
Only that multipart/related contains HTML and picture (= Attachment).

Content-Type: multipart/mixed;
Content-Type: multipart/alternative;
Content-Type: text/plain
Content-Type: multipart/related
Content-Type: text/html;
Content-Type: image/jpeg;

multipart/alternative claims, that those two contained parts are exchangable.
So when SOGo replys it picks one of them.
I am not sure, if SOGo always picks the first one, or if that is dependent on the user setting "compose message in" either "Plain Text" or "HTML".
That said, SOGo's behaviour is correct here.

How did you create such an email?



2019-12-10 22:03

reporter   ~0013972

The accounts that were used for the test were those of
with the default editor.
You can try and reproduce the error.



2020-01-03 13:23

reporter   ~0014014

I have same problem only in reply messages, forward working properly



2020-01-03 13:27

reporter   ~0014015

version 4.2.0 nb 2020-01-02



2020-01-03 20:18

reporter   ~0014016

Yes, the problem is only in replay, forward works fine since 4.1.0

Issue History

Date Modified Username Field Change
2019-12-09 20:12 esebe New Issue
2019-12-09 20:12 esebe File Added: Re_
2019-12-09 20:12 esebe File Added:
2019-12-10 09:19 Christian Mack Note Added: 0013963
2019-12-10 22:03 esebe Note Added: 0013972
2020-01-03 13:23 danielcs Note Added: 0014014
2020-01-03 13:27 danielcs Note Added: 0014015
2020-01-03 20:18 esebe Note Added: 0014016