View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update | 
|---|---|---|---|---|---|
| 0004900 | SOGo | Packaging (RedHat) | public | 2019-12-05 08:07 | 2019-12-05 11:25 | 
| Reporter | ourra | Assigned To | francis | ||
| Priority | normal | Severity | crash | Reproducibility | always | 
| Status | closed | Resolution | no change required | ||
| Platform | [Server] Linux | OS | RHEL/CentOS | OS Version | 7 | 
| Product Version | 4.1.1 | ||||
| Summary | 0004900: Service won't start and throws error: "unable to get status of descriptor 2 - Bad file descriptor" | ||||
| Description | I realized after a routinary server reboot, with sogo version 4.1.1.20191204 
 Dec 05 09:02:57 hermes6 systemd[1]: Starting SOGo is a groupware server...  | ||||
| Steps To Reproduce | Execute 'systemctl restart sogod'  | ||||
| Additional Information | If I reinstall the package with yum, the following "non fatal" message is shown: yum reinstall sogo--> Running transaction check Running transaction  | ||||
| Tags | No tags attached. | ||||
| 
	 I've upgraded with Yum to version 4.1.1.20191205 and the problem remains, I'm unable to start sogo.  | 
|
| 
	 Finally I solved the issue. The problem was that the log permissions were incorrect (0444)!. To fix it, I simply executed: chmod 644 /var/log/sogo/sogo.log ...and now the service starts OK.  | 
|
| Date Modified | Username | Field | Change | 
|---|---|---|---|
| 2019-12-05 08:07 | ourra | New Issue | |
| 2019-12-05 08:38 | ourra | Note Added: 0013952 | |
| 2019-12-05 11:04 | ourra | Note Added: 0013953 | |
| 2019-12-05 11:25 | francis | Status | new => closed | 
| 2019-12-05 11:25 | francis | Assigned To | => francis | 
| 2019-12-05 11:25 | francis | Resolution | open => no change required |