View Issue Details

IDProjectCategoryView StatusLast Update
0004859SOGoBackend Address Bookpublic2020-02-12 23:45
Reporterlewisaust Assigned To 
PrioritynormalSeverityminorReproducibilityrandom
Status newResolutionopen 
Platform[Client] AppleOSiOSOS Version7
Product Version4.0.8 
Summary0004859: Duplicate Contacts when No Last or First Name
Description

We have a large shared address book with a number of outlook and apple clients syncing.

We experience duplicates for contacts that are company names but have no first or last name. This usually happens when a user modifies one of these company contacts then a duplicate is created. I suspect these also often do not have an email address associated.

Have not located whether its outlook or apple syncing that causes it.

None of the contacts with first and last names get duplicated.

Steps To Reproduce

Create a number of contacts that do not have a first or last name - eg. Company Microsoft Pty Ltd and sync across multiple devices.

Edit the company phone number, address or phone number or add a new one.

Resync across multiple devices and users and duplicates slowly appear and buildup.

TagsNo tags attached.

Activities

francis

francis

2020-02-12 16:52

administrator   ~0014156

Is this using CardDAV or ActiveSync?

lewisaust

lewisaust

2020-02-12 23:45

reporter   ~0014158

We are using CardDAV.

Issue History

Date Modified Username Field Change
2019-10-24 07:31 lewisaust New Issue
2020-02-12 16:52 francis Note Added: 0014156
2020-02-12 23:45 lewisaust Note Added: 0014158