View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0004831||SOGo||with SOGo||public||2019-09-27 08:12||2019-11-25 09:10|
|Platform||[Server] Linux||OS||RHEL/CentOS||OS Version||7|
|Summary||0004831: Thunderbird | Failing write/change actions on shared mailboxes|
When a shared folder is linked in Thunderbird you can not change/move/delete Emails. Some Folder will work and some will not work. We have a User that has many folder (also with Subfolders) and 2 or 3 of them are working. But the other folders won't work and Thunderbird says: Permission Denied.
In SOGo Web it work and in Outlook it works also.
|Steps To Reproduce|
Subscribe over the SOGo Web to a shared folder and try to move/delete Mails in this folder with Thunderbird.
|Tags||No tags attached.|
What IMAP server are you using?
"What IMAP server are you using?"
"Have you set in it to propagate permissions from top level to sub folders?"
"How are the permissions for the folders that do not work for this user?"
My User has the Permissions:
What else I can say is that reading of mails works well. But deleting or moving them in a other folder will not work with the Thunderbird client. With the SOGo Webinterface it will work and with Outlook Client also.
Then you use dovecot as IMAP server.
Does the user have privilege "Post mails" for the target folder?
Yes the User has the privilege on the target folder. But still not working.
I usually have set privilege "Expunge this folder" on shared folders with erase privilege set. But this should not affect moving/deletion.
Strange thing is that right now moving a Email from our Folder called Backup is now working. We didnt changed something or restarted the Server. Very strange. Trying now on a other Folder and it won't work from this.
If I grant the user full access dont work either.
This is a general Thunderbird question.
I created a Bug Ticket at Mozilla with this Issue. A People said that this Issue appears only for Thunderbird because the "e" permission is missing. I also checked that with connection via openssl to our dovecot server and typing this command:
After adding the permission "e" the move from folder Junk to Trash works. It seems that SOGo is not adding the "e" permission correctly when I give a user full access.
Mozilla Ticket: https://bugzilla.mozilla.org/show_bug.cgi?id=1595730
And this is not a TB questions because Outlook is not using the "e" permission. Outlook copy the mail from Junk to Trash and mark the mail in Junk as \deleted.
This is why Outlook can move the mails without issues.
|2019-09-27 08:12||Marco.Jaeger||New Issue|
|2019-09-30 09:51||Christian Mack||Note Added: 0013788|
|2019-09-30 10:17||Marco.Jaeger||Note Added: 0013789|
|2019-10-01 09:17||Christian Mack||Note Added: 0013791|
|2019-10-01 09:21||Marco.Jaeger||Note Added: 0013792|
|2019-10-02 08:41||Christian Mack||Note Added: 0013795|
|2019-10-07 12:42||Marco.Jaeger||Note Added: 0013808|
|2019-10-24 14:36||ludovic||Note Added: 0013845|
|2019-10-24 14:36||ludovic||Status||new => closed|
|2019-10-24 14:36||ludovic||Assigned To||=> ludovic|
|2019-10-24 14:36||ludovic||Resolution||open => no change required|
|2019-11-25 09:10||Marco.Jaeger||Note Added: 0013923|
|2019-11-25 09:10||Marco.Jaeger||Status||closed => feedback|
|2019-11-25 09:10||Marco.Jaeger||Resolution||no change required => reopened|