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IDProjectCategoryView StatusLast Update
0004831SOGowith SOGopublic2019-11-25 09:10
ReporterMarco.Jaeger Assigned Toludovic  
Status feedbackResolutionreopened 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version4.0.7 
Summary0004831: Thunderbird | Failing write/change actions on shared mailboxes

When a shared folder is linked in Thunderbird you can not change/move/delete Emails. Some Folder will work and some will not work. We have a User that has many folder (also with Subfolders) and 2 or 3 of them are working. But the other folders won't work and Thunderbird says: Permission Denied.

In SOGo Web it work and in Outlook it works also.

Steps To Reproduce

Subscribe over the SOGo Web to a shared folder and try to move/delete Mails in this folder with Thunderbird.

TagsNo tags attached.


Christian Mack

Christian Mack

2019-09-30 09:51

developer   ~0013788

What IMAP server are you using?
Have you set in it to propagate permissions from top level to sub folders?
How are the permissions for the folders that do not work for this user?



2019-09-30 10:17

reporter   ~0013789

"What IMAP server are you using?"
We are using iRedMail.

"Have you set in it to propagate permissions from top level to sub folders?"
Yes every folder has a full Permission and it is working with Outlook or with the SOGo Webinterface

"How are the permissions for the folders that do not work for this user?"
Our Example is a Folder called Backup

My User has the Permissions:

  • Read mails from this folder
  • Mark mails read and unread
  • Modify the flags of the mails in this folder
  • Insert, copy and move mails into this folder
  • Erase mails from this folder

What else I can say is that reading of mails works well. But deleting or moving them in a other folder will not work with the Thunderbird client. With the SOGo Webinterface it will work and with Outlook Client also.

Christian Mack

Christian Mack

2019-10-01 09:17

developer   ~0013791

Then you use dovecot as IMAP server.

Does the user have privilege "Post mails" for the target folder?



2019-10-01 09:21

reporter   ~0013792

Yes the User has the privilege on the target folder. But still not working.

Christian Mack

Christian Mack

2019-10-02 08:41

developer   ~0013795

I usually have set privilege "Expunge this folder" on shared folders with erase privilege set. But this should not affect moving/deletion.



2019-10-07 12:42

reporter   ~0013808

Strange thing is that right now moving a Email from our Folder called Backup is now working. We didnt changed something or restarted the Server. Very strange. Trying now on a other Folder and it won't work from this.

If I grant the user full access dont work either.



2019-10-24 14:36

administrator   ~0013845

This is a general Thunderbird question.



2019-11-25 09:10

reporter   ~0013923

I created a Bug Ticket at Mozilla with this Issue. A People said that this Issue appears only for Thunderbird because the "e" permission is missing. I also checked that with connection via openssl to our dovecot server and typing this command:
a setacl Junk <myEmail> +e
a setacl Trash <myEmail> +e

After adding the permission "e" the move from folder Junk to Trash works. It seems that SOGo is not adding the "e" permission correctly when I give a user full access.

Mozilla Ticket:

And this is not a TB questions because Outlook is not using the "e" permission. Outlook copy the mail from Junk to Trash and mark the mail in Junk as \deleted.

This is why Outlook can move the mails without issues.

Issue History

Date Modified Username Field Change
2019-09-27 08:12 Marco.Jaeger New Issue
2019-09-30 09:51 Christian Mack Note Added: 0013788
2019-09-30 10:17 Marco.Jaeger Note Added: 0013789
2019-10-01 09:17 Christian Mack Note Added: 0013791
2019-10-01 09:21 Marco.Jaeger Note Added: 0013792
2019-10-02 08:41 Christian Mack Note Added: 0013795
2019-10-07 12:42 Marco.Jaeger Note Added: 0013808
2019-10-24 14:36 ludovic Note Added: 0013845
2019-10-24 14:36 ludovic Status new => closed
2019-10-24 14:36 ludovic Assigned To => ludovic
2019-10-24 14:36 ludovic Resolution open => no change required
2019-11-25 09:10 Marco.Jaeger Note Added: 0013923
2019-11-25 09:10 Marco.Jaeger Status closed => feedback
2019-11-25 09:10 Marco.Jaeger Resolution no change required => reopened