View Issue Details

IDProjectCategoryView StatusLast Update
0004756SOGowith SOGopublic2019-08-29 14:52
Reporterondrej.kolin Assigned Toludovic  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionsuspended 
PlatformServerOSUbuntuOS Version18.04
Product Version4.0.7 
Summary0004756: SOGO Nightly IMAP Error
Description

SOGO Upgrade made sogo unavailable for 4h. Resolved by removing activesync support and downgrading.

Current version deployed on webmail.benocs.com of packages related to sogo are:

administrator@webmail:~$ sudo dpkg --list | egrep "(sogo|sope|gnustep)"
[sudo] password for administrator: 
ii  gnustep-base-common                   1.25.1-2ubuntu3                   all          GNUstep Base library - common files
ii  gnustep-base-runtime                  1.25.1-2ubuntu3                   amd64        GNUstep Base library - daemons and tools
ii  gnustep-common                        2.7.0-3                           amd64        Common files for the core GNUstep environment
ii  gnustep-make                          2.7.0-3                           all          GNUstep build system
ii  libgnustep-base1.25                   1.25.1-2ubuntu3                   amd64        GNUstep Base library
ii  libsope-appserver4.9                  4.9.r1664.20190221                amd64        SOPE application server libraries
ii  libsope-core4.9                       4.9.r1664.20190221                amd64        Core libraries of the SOPE application server
ii  libsope-gdl1-4.9                      4.9.r1664.20190221                amd64        GNUstep database libraries for SOPE
ii  libsope-ldap4.9                       4.9.r1664.20190221                amd64        SOPE libraries for LDAP access
ii  libsope-mime4.9                       4.9.r1664.20190221                amd64        SOPE libraries for MIME processing
ii  libsope-xml4.9                        4.9.r1664.20190221                amd64        SOPE libraries for XML processing
ii  sogo                                  4.0.7.20190513-1                  amd64        a modern and scalable groupware
ii  sope4.9-gdl1-mysql                    4.9.r1664.20190221                amd64        MySQL connector for SOPE's fork of the GNUstep database environment
ii  sope4.9-libxmlsaxdriver               4.9.r1664.20190221                amd64        XML Parser for SOPE's SAX engine

Problematic versions:

sudo apt install sogo -s
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following package was automatically installed and is no longer required:
  libwbxml2-0
Use 'sudo apt autoremove' to remove it.
The following additional packages will be installed:
  libsope-appserver4.9 libsope-core4.9 libsope-gdl1-4.9 libsope-ldap4.9 libsope-mime4.9 libsope-xml4.9
The following packages will be upgraded:
  libsope-appserver4.9 libsope-core4.9 libsope-gdl1-4.9 libsope-ldap4.9 libsope-mime4.9 libsope-xml4.9 sogo
7 upgraded, 0 newly installed, 0 to remove and 5 not upgraded.
Inst libsope-xml4.9 [4.9.r1664.20190221] (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Inst libsope-core4.9 [4.9.r1664.20190221] (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Inst libsope-mime4.9 [4.9.r1664.20190221] (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Inst libsope-appserver4.9 [4.9.r1664.20190221] (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Inst libsope-gdl1-4.9 [4.9.r1664.20190221] (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Inst libsope-ldap4.9 [4.9.r1664.20190221] (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Inst sogo [4.0.7.20190513-1] (4.0.7.20190528-1 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf libsope-xml4.9 (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf libsope-core4.9 (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf libsope-mime4.9 (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf libsope-appserver4.9 (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf libsope-gdl1-4.9 (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf libsope-ldap4.9 (4.9.r1664.20190524 Inverse Ubuntu distribution:packages.inverse.ca [amd64])
Conf sogo (4.0.7.20190528-1 Inverse Ubuntu distribution:packages.inverse.ca [amd64])

This upgrade triggers IMAP error:

2019-05-29 13:59:59.737 webmail
May 29 13:59:59 sogod [15020]: [ERROR] <0x5650bb9ed0a0[SOGoMailObject]:15914> Could not get a valid IMAP connection
2019-05-29 13:59:59.390 webmail
May 29 13:59:59 sogod [15020]: <0x0x5650baed19a0[NGImap4Client]> TLS started successfully.
2019-05-29 13:59:58.094 webmail
May 29 13:59:58 sogod [15020]: [WARN] <0x5650bb9ed0a0[SOGoMailObject]:15914> IMAP connection is broken, trying to reconnect...
Steps To Reproduce

Upgrade to version 4.9.r1664.20190524, IMAP Connection broken

TagsNo tags attached.

Activities

ramcq

ramcq

2019-05-29 15:56

reporter   ~0013583

Potential dup of 0004645

ludovic

ludovic

2019-05-30 17:38

reporter   ~0013585

Try the upcoming nightly build available in about 12 hours from now.

ludovic

ludovic

2019-08-29 14:52

reporter   ~0013720

No feedback provided.

Issue History

Date Modified Username Field Change
2019-05-29 13:32 ondrej.kolin New Issue
2019-05-29 15:56 ramcq Note Added: 0013583
2019-05-30 17:38 ludovic Note Added: 0013585
2019-08-29 14:52 ludovic Note Added: 0013720
2019-08-29 14:52 ludovic Status new => closed
2019-08-29 14:52 ludovic Assigned To => ludovic
2019-08-29 14:52 ludovic Resolution open => suspended