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IDProjectCategoryView StatusLast Update
0004596SOGoWeb Mailpublic2019-12-02 13:54
ReporterASolana Assigned To 
Status newResolutionopen 
Platform[Server] LinuxOSUbuntuOS Version16.04 LTS
Product Version4.0.2 
Summary0004596: Report Junk/NoJunk icons: add confirmation action, please.

Report Junk/NoJunk buttons don't have confirmation action, could you add it?

We are noticing a lot of users clicking by mistake into Junk Report icon instead Delete icon when they want to delete messages. The icon doesn't have confirmation action and users doesn't have the oportunity to cancel the action.

This provokes a lot of good messages to be sent to be learnt as spam by our antispam sofware.

Steps To Reproduce

Select some messages, click on Junk Report icon.

TagsNo tags attached.




2019-01-25 14:55

reporter   ~0013282

Our users are still clicking by mistake Junk Report icon instead Delete icon.
Have you any .

Could you fix this problem adding a confirmation dialog box on Junk Report icon, please?



2019-08-01 09:11

reporter   ~0013688

Some users are still clicking Junk Report icon by mistake.
Could you add a confirmation dialog box on Junk Report icon, please?



2019-08-02 13:31

reporter   ~0013692

We have the same problem, many of our users inadvertently mark messages as junk and consequently the senders of these messages are blacklisted

Issue History

Date Modified Username Field Change
2018-11-14 13:45 ASolana New Issue
2019-01-25 14:55 ASolana Note Added: 0013282
2019-02-19 18:23 ludovic Severity major => feature
2019-08-01 09:11 ASolana Note Added: 0013688
2019-08-02 13:31 danielcs Note Added: 0013692