View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0004596||SOGo||Web Mail||public||2018-11-14 13:45||2019-12-02 13:54|
|Platform||[Server] Linux||OS||Ubuntu||OS Version||16.04 LTS|
|Summary||0004596: Report Junk/NoJunk icons: add confirmation action, please.|
Report Junk/NoJunk buttons don't have confirmation action, could you add it?
We are noticing a lot of users clicking by mistake into Junk Report icon instead Delete icon when they want to delete messages. The icon doesn't have confirmation action and users doesn't have the oportunity to cancel the action.
This provokes a lot of good messages to be sent to be learnt as spam by our antispam sofware.
|Steps To Reproduce|
Select some messages, click on Junk Report icon.
|Tags||No tags attached.|
Our users are still clicking by mistake Junk Report icon instead Delete icon.
Could you fix this problem adding a confirmation dialog box on Junk Report icon, please?
Some users are still clicking Junk Report icon by mistake.
We have the same problem, many of our users inadvertently mark messages as junk and consequently the senders of these messages are blacklisted