View Issue Details

Jump to NotesJump to History
IDProjectCategoryView StatusDate SubmittedLast Update
0004291SOGoWeb Generalpublic2017-09-19 09:032017-09-21 10:09
ReporterHy3n4 Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Platform[Server] LinuxOSDebianOS Version8 (Jessie)
Product Version2.3.22 
Summary0004291: Unable to log in immediately after logout
Description

We are experiencing issues with immediate log in after Disconnect from web interface of SOGo. Login try results into error message "An unhandled error occured"

Nothing special is logged in logs (sogo.log, apache, ...) at the time of occurence, but we believe that is has something to do with memcached. After 5 minutes or so users are able to login as usual. SOGo installation is using SQL authentication with MD5 passwords.

Problem is solved when memcache memory is flushed (echo "flush_all" | nc 127.0.0.1 11211). But only for next login.

I'm not sure what else should help. I have attached screen shot and actual sogo.conf

Steps To Reproduce

Login as any available user
Disconnect using Disconnect button at the top right
Try to log back in as the same user
Result: An unhandled error occurred.

Additional Information

Current versions:
Linux: Linux version 3.16.0-4-amd64 (debian-kernel@lists.debian.org) (gcc version 4.8.4 (Debian 4.8.4-1) ) 0000001 SMP Debian 3.16.7-ckt11-1 (2015-05-24)
SOGo: Version: 2.3.22.20170918-1
Memcached: 1.4.21-1.1+deb8u1

Tagsauthentication

Activities

Hy3n4

Hy3n4

2017-09-19 09:03

reporter  

20170919-bugreq.zip (26,681 bytes)
francis

francis

2017-09-19 17:03

administrator   ~0012315

Is XSRF validation enabled?
Hy3n4

Hy3n4

2017-09-19 18:29

reporter   ~0012316

If you mean SOGoXSRFValidationEnabled in sogo.conf than no it is not. Should be?
Hy3n4

Hy3n4

2017-09-21 10:09

reporter   ~0012322

User found an workaround.
We have multidomain configuration when user needs to choose valid domain and as account uses the part before @. So when user logs out and tries to log back in with username WITH the domain suffix hes redirected to error message:
An error occurred during object publishing

tried to access private object (0x0x7f7f4bb24060, SoClass=SOGoMailAccounts)

at url: https://sogo.domain.tld/SOGo/so/anonymous/Mail

when user deletes the part /anonymous/Mail system let him it.

Issue History

Date Modified Username Field Change
2017-09-19 09:03 Hy3n4 New Issue
2017-09-19 09:03 Hy3n4 File Added: 20170919-bugreq.zip
2017-09-19 10:15 Hy3n4 Tag Attached: authentication
2017-09-19 17:03 francis Note Added: 0012315
2017-09-19 18:29 Hy3n4 Note Added: 0012316
2017-09-21 10:09 Hy3n4 Note Added: 0012322