0004212: Email flags won’t sync between Microsoft Outlook 2016 and SOGo - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0004212	SOGo	Web Mail	public	2017-07-03 02:53	2017-07-04 22:19

Reporter	adrianacosta	Assigned To
Priority	normal	Severity	minor	Reproducibility	always
Status	new	Resolution	open
Product Version	3.2.9

Summary	0004212: Email flags won’t sync between Microsoft Outlook 2016 and SOGo
Description	When a user replies to an email in Outlook 2016, it shows the reply flag on Outlook 2016, but then when the user checks the same mail in the SOGO webmail or on the phone (also ActiveSync) the reply flag does not get synchronised back from Outlook. The user also tested reply from the phone and from SOGo Webmail. What was found is that reply flags work properly between SOGo and Phone, but they will not work with Microsoft Outlook 2016.
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Date Modified	Username	Field	Change
2017-07-03 02:53	adrianacosta	New Issue
2017-07-04 22:19	pavinjoseph	Note Added: 0012035

pavinjoseph 2017-07-04 22:19 reporter ~0012035	This is a client side sync issue unique to Outlook 2016. Microsoft's own Mail app from Windows store works fine and syncs flags correctly. Contact MS support.