0004187: SubscribedFolders overritten - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0004187	SOGo	Backend Calendar	public	2017-06-06 12:37	2017-06-28 15:00

Reporter	ste	Assigned To	ludovic
Priority	normal	Severity	minor	Reproducibility	random
Status	resolved	Resolution	duplicate
Platform	64	OS	Ubuntu	OS Version	16.04

Summary	0004187: SubscribedFolders overritten
Description	EAS-Users loosing their subscribed folders from time-to-time, three random subscriptions are left. Few weeks ago we did a initial basic json import to set SubscribedFolders and others values for all users. (sogo-tool user-preferences set settings <user> Calendar -f calendar_all.json) The affected users use Outlook 2013 and one Smartphone with EAS only, it happen at least once to all of them. SOGo Webusers/Thunderbird/iCalendar Users never had an issue. I did diff of c_settings field from a backup. The Values FolderDisplayNames and SubscribedFolders only contains three entries. SOGo 3.2.9-1 Dovecot 1:2.2.22-1ubuntu2.4 ldap Outlook 2013 (maybe 2016)
Additional Information	if desired I can send the c_settings dump before/after & template (contains personal ames etc...)
Tags	No tags attached.

ludovic 2017-06-16 15:39 administrator ~0011969	So it happens if Bob uses both Outlook 2013 over EAS and a mobile device over EAS? So EAS devices on the same account?

ste 2017-06-20 09:01 reporter ~0011993	yes, same Account via EAS Outlook/Mobile. But in the meantime we moved Outlook to IMAP/CalDav and have only mobile Devices connected via EAS - it still happend. IMAP&CalDav mobile users don't report this issue. How to debug? is there a specific URI string to look out?

Date Modified	Username	Field	Change
2017-06-06 12:37	ste	New Issue
2017-06-16 15:39	ludovic	Note Added: 0011969
2017-06-20 09:01	ste	Note Added: 0011993
2017-06-28 15:00	ludovic	Relationship added	duplicate of 0003988
2017-06-28 15:00	ludovic	Status	new => resolved
2017-06-28 15:00	ludovic	Resolution	open => duplicate
2017-06-28 15:00	ludovic	Assigned To	=> ludovic