View Issue Details

Jump to NotesJump to History
IDProjectCategoryView StatusDate SubmittedLast Update
0004173SOGowith SOGopublic2017-05-22 12:562017-05-30 16:53
Reporterfsoyer Assigned Tofrancis  
PrioritynormalSeverityfeatureReproducibilityalways
Status closedResolutionno change required 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version3.2.9 
Summary0004173: Sieve filter file not created by GUI
Description

Hi,
I have exactly the same problem as sogou@oliver-kabierschke.de reported on users@sogo.nu some monthes ago. With a recent install (3.2.9.20170518-1 by rpm on Centos 7.3.1611), filters added in the GUI are registered in the database, but never sent to Sieve, so it doesn't create the sieve filter file.
All the tips given to Oliver have been tried without success.

However, the vacation feature works fine. It creates the file sogo.sieve AND the link .dovecot.sieve, and the auto response works fine. So I think that I can say that Dovecot, Sieve, and the configuration Sogo->Sieve is correct.

Please tell me if you can reproduce it on another system.
Frank

Steps To Reproduce

Create a filter in the GUI. The file sogo.sieve and the link .dovecot.sieve are never created. Filters don't work.
The file and the link, if created manually, are deleted but never recreated when saving a filter.

Additional Information

tcpflow give this when creating a filter :

tcpflow -c -i lo port 4190

127.000.000.001.04190-127.000.000.001.36954: "IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

127.000.000.001.36954-127.000.000.001.04190: AUTHENTICATE "PLAIN" {60+}
ZnNveWVyQHN5c3RlYS5vcmcAZnNveWVyQHN5c3RlYS5vcmcAY2VtbTJwIQ==
127.000.000.001.36954-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.36954: OK "Logged in."

127.000.000.001.04190-127.000.000.001.36956: "IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

127.000.000.001.36956-127.000.000.001.04190: AUTHENTICATE "PLAIN" {60+}
ZnNveWVyQHN5c3RlYS5vcmcAZnNveWVyQHN5c3RlYS5vcmcAY2VtbTJwIQ==
127.000.000.001.36956-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.36956: OK "Logged in."

127.000.000.001.36956-127.000.000.001.04190: SETACTIVE ""
127.000.000.001.36956-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.36956: OK "No scripts currently active."

127.000.000.001.36956-127.000.000.001.04190: DELETESCRIPT "sogo"
127.000.000.001.36956-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.36956: NO (NONEXISTENT) "Script does not exist."

tcpflow when activating a vacation response :

127.000.000.001.04190-127.000.000.001.37058: "IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

127.000.000.001.37058-127.000.000.001.04190: AUTHENTICATE "PLAIN" {60+}
ZnNveWVyQHN5c3RlYS5vcmcAZnNveWVyQHN5c3RlYS5vcmcAY2VtbTJwIQ==
127.000.000.001.37058-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.37058: OK "Logged in."

127.000.000.001.04190-127.000.000.001.37060: "IMPLEMENTATION" "Dovecot Pigeonhole"
"SIEVE" "fileinto reject envelope encoded-character vacation subaddress comparator-i;ascii-numeric relational regex imap4flags copy include variables body enotify environment mailbox date ihave"
"NOTIFY" "mailto"
"SASL" "PLAIN LOGIN"
"STARTTLS"
"VERSION" "1.0"
OK "Dovecot ready."

127.000.000.001.37060-127.000.000.001.04190: AUTHENTICATE "PLAIN" {60+}
ZnNveWVyQHN5c3RlYS5vcmcAZnNveWVyQHN5c3RlYS5vcmcAY2VtbTJwIQ==
127.000.000.001.37060-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.37060: OK "Logged in."

127.000.000.001.37060-127.000.000.001.04190: SETACTIVE ""
127.000.000.001.37060-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.37060: OK "No scripts currently active."

127.000.000.001.37060-127.000.000.001.04190: DELETESCRIPT "sogo"
127.000.000.001.37060-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.37060: NO (NONEXISTENT) "Script does not exist."

127.000.000.001.37060-127.000.000.001.04190: PUTSCRIPT "sogo" {416+}
require ["vacation"];
if allof ( not exists ["list-help", "list-unsubscribe", "list-subscribe", "list-owner", "list-post", "list-archive", "list-id", "Mailing-List"], not header :comparator "i;ascii-casemap" :is "Precedence" ["list", "bulk", "junk"], not header :comparator "i;ascii-casemap" :matches "To" "Multiple recipients of*" ) { vacation :days 7 :addresses ["user@domain.com"] text:
parti en vacances !
.
;
}

127.000.000.001.37060-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.37060: OK "PUTSCRIPT completed."

127.000.000.001.37060-127.000.000.001.04190: SETACTIVE "sogo"
127.000.000.001.37060-127.000.000.001.04190:

127.000.000.001.04190-127.000.000.001.37060: OK "Setactive completed."

TagsNo tags attached.

Activities

francis

francis

2017-05-23 02:06

administrator   ~0011822

Any error in the log file of SOGo when saving the preferences?
fsoyer

fsoyer

2017-05-23 10:21

reporter   ~0011825

Last edited: 2017-05-23 10:22

Hello Francis,
thanks for answering. I think I don't have revelant messages, or "stringByTrimmingSpaces" says something ? When saving :

2017-05-23 12:12:45.633 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.633 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.633 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.633 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.633 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.637 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.637 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.637 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.637 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
2017-05-23 12:12:45.637 sogod[6573] ERROR(-[NSNull(misc) forwardInvocation:]): called selector stringByTrimmingSpaces on NSNull !
May 23 12:12:45 sogod [6573]: <0x0x7fa4058a5f20[SOGoSieveManager]> WARNING: Could not delete Sieve script - continuing...: {RawResponse = "{ok = 0; }"; result = 0; }
May 23 12:12:45 sogod [6573]: 127.0.0.1 "POST /SOGo/so/user@domain.com/Preferences/save HTTP/1.1" 200 0/4832 0.128 - - 0
fsoyer

fsoyer

2017-05-24 16:32

reporter   ~0011832

Having to do with debug for another thing, I've re-check the log with debug when saving a filter : it says nothing else than before.
How can I help for debugging ? What can I tried ?
fsoyer

fsoyer

2017-05-30 08:32

reporter   ~0011845

Hi
This is really blocking me. We deeply use filters.
To try to know where I can search and what I can try, I need to know if I'm alone with this problem ? Is it working in this version for all others ??
I try to understand if I must search in Sogo, in config (I don't believe it, see above, but who knows), or in OS (CentOS + dovecot) maybe ?
Please.
francis

francis

2017-05-30 10:39

administrator   ~0011847

Can you verify that your filter is enabled in the GUI? The checkbox on the left of the filter name must be checked.
fsoyer

fsoyer

2017-05-30 10:50

reporter   ~0011848

Ho my god. Not me, not possible :(
OK : I supposed that this checkbox was for someting like "delete all selected" or so, and never thought that it was "activate it" !!

Well, my apologies. I go now whipping me with nettles.

Thanks
Frank

Issue History

Date Modified Username Field Change
2017-05-22 12:56 fsoyer New Issue
2017-05-23 02:06 francis Note Added: 0011822
2017-05-23 10:21 fsoyer Note Added: 0011825
2017-05-23 10:22 fsoyer Note Edited: 0011825
2017-05-24 16:32 fsoyer Note Added: 0011832
2017-05-30 08:32 fsoyer Note Added: 0011845
2017-05-30 10:39 francis Note Added: 0011847
2017-05-30 10:50 fsoyer Note Added: 0011848
2017-05-30 16:53 francis Status new => closed
2017-05-30 16:53 francis Assigned To => francis
2017-05-30 16:53 francis Resolution open => no change required