0004086: Cannot sync global address book - SOGo | BTS

ID	Project	Category	View Status	Date Submitted	Last Update

0004086	SOGo	Backend Address Book	public	2017-03-16 14:49	2017-04-21 16:33

Reporter	stenaloom	Assigned To	ludovic
Priority	normal	Severity	major	Reproducibility	always
Status	resolved	Resolution	fixed
Platform	[Server] Linux	OS	Debian	OS Version	8 (Jessie)
Product Version	3.2.7
Fixed in Version	3.2.9

Summary	0004086: Cannot sync global address book
Description	I cannot sync the address book to either Outlook or Android (using Cardav adapters). Error from sogo.log: EXCEPTION: <NSException: 0x7f1c93c12990> NAME:NSInvalidArgumentException REASON:GSInlineArray(instance) does not recognize escapedForCards INFO:(null)
Tags	No tags attached.

Christian Mack 2017-03-17 08:28 developer ~0011501 Last edited: 2017-03-17 08:31	Which cardDAV Adaptors are you using? If you use LDAP, did you set listRequiresDot = NO; in your sogo.conf?

stenaloom 2017-03-17 09:01 reporter ~0011503	Tried with both Yes and No, same result. I am using Outlook CalDav Synchronizer CardDAV-Sync free

stenaloom 2017-03-17 09:15 reporter ~0011504	Might it be because we have multiple e-mail addresses defined for some users in LDAP?

Christian Mack 2017-03-17 09:42 developer ~0011505	No, we too have that. We only search in the global address book (listRequiresDot = YES), as we do not want to synchronize 20,000 accounts. But escaping is the same for results.

stenaloom 2017-03-17 13:19 reporter ~0011507	Whether listRequiresDot is Yes or No, It still scans through all the entries when syncing (I can see that from the log). I can see from the Web interface that the parameter is working correctly (it either displays all the contacts or the search option only).

stenaloom 2017-03-17 13:22 reporter ~0011508 Last edited: 2017-03-17 13:22	Mar 17 15:21:19 sogod [15219]: <0x0x7f1c94b31860[NGLdapConnection]> Using ldap_initialize for LDAP URL: ldaps://* 2017-03-17 15:21:19.489 sogod[15219] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=people,ou=accounts,dc=mooncascade,dc=net' filter '(uid=anton)' for attrs '' Mar 17 15:21:19 sogod [15219]: <0x0x7f1c93ff82b0[NGLdapConnection]> Using ldap_initialize for LDAP URL: ldaps:// 2017-03-17 15:21:19.668 sogod[15219] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=people,ou=accounts,dc=mooncascade,dc=net' filter '(uid=monika)' for attrs '' Mar 17 15:21:19 sogod [15219]: <0x0x7f1c93e34840[NGLdapConnection]> Using ldap_initialize for LDAP URL: ldaps:// 2017-03-17 15:21:19.861 sogod[15219] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=people,ou=accounts,dc=mooncascade,dc=net' filter '(uid=britt)' for attrs '' Mar 17 15:21:19 sogod [15219]: <0x0x7f1c93f25de0[NGLdapConnection]> Using ldap_initialize for LDAP URL: ldaps:// 2017-03-17 15:21:20.029 sogod[15219] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=people,ou=accounts,dc=mooncascade,dc=net' filter '(uid=mark)' for attrs '' 2017-03-17 15:21:20.060 sogod[15219] EXCEPTION: <NSException: 0x7f1c93f2baf0> NAME:NSInvalidArgumentException REASON:GSInlineArray(instance) does not recognize escapedForCards INFO:(null) Mar 17 15:21:20 sogod [15219]: \|SOGo\| request took 8.762490 seconds to execute Mar 17 15:21:20 sogod [15219]: ** "PROPFIND /SOGo/dav/sten/Contacts/public/ HTTP/1.1" 501 0/304 8.802 - - 0

stenaloom 2017-03-17 13:36 reporter ~0011509	I found the problem. We have a field called location and some users had double entries there.

sogo: master 513d81eb 2017-04-21 12:31 ludovic Details Diff	(fix) LDIF to vCard conversion for non-handled multi-value attributes (fixes 0004086)		Affected Issues 0004086
	mod - NEWS		Diff File
	mod - SOPE/NGCards/CardElement.h		Diff File
	mod - SOPE/NGCards/CardElement.m		Diff File
	mod - SoObjects/Contacts/NGVCard+SOGo.m		Diff File
	mod - SoObjects/Contacts/SOGoContactLDIFEntry.h		Diff File
	mod - SoObjects/Contacts/SOGoContactLDIFEntry.m		Diff File
	mod - SoObjects/SOGo/NSDictionary+Utilities.h		Diff File
	mod - SoObjects/SOGo/NSDictionary+Utilities.m		Diff File
	mod - UI/Contacts/UIxContactView.m		Diff File

Date Modified	Username	Field	Change
2017-03-16 14:49	stenaloom	New Issue
2017-03-17 08:28	Christian Mack	Note Added: 0011501
2017-03-17 08:31	Christian Mack	Note Edited: 0011501
2017-03-17 09:01	stenaloom	Note Added: 0011503
2017-03-17 09:15	stenaloom	Note Added: 0011504
2017-03-17 09:42	Christian Mack	Note Added: 0011505
2017-03-17 13:19	stenaloom	Note Added: 0011507
2017-03-17 13:22	stenaloom	Note Added: 0011508
2017-03-17 13:22	stenaloom	Note Edited: 0011508
2017-03-17 13:36	stenaloom	Note Added: 0011509
2017-03-29 14:35	ludovic	Relationship added	related to 0004028
2017-04-21 16:32	ludovic	Changeset attached	=> sogo master 513d81eb
2017-04-21 16:32	ludovic	Assigned To	=> ludovic
2017-04-21 16:32	ludovic	Resolution	open => fixed
2017-04-21 16:33	ludovic	Status	new => resolved
2017-04-21 16:33	ludovic	Fixed in Version	=> 3.2.9