View Issue Details

IDProjectCategoryView StatusLast Update
0003903SOGoWeb Mailpublic2016-11-17 11:29
Reporterpawel Assigned Tofrancis  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version3.2.1 
Summary0003903: Reopen 0003649 some e-mails not appearing at all in Inbox folders
Description

Some e-mails in inbox folders not appear at all. All that users can see are green boxes. The suggestion in ticket 0003649 not work for me - we are using the latest ver from nightly build.

Steps To Reproduce

I have a folder where are coming all emails from our network monitoring server, it's called openNMS. I attach a pic what I see in this folder. In this time I can see in log file:

Nov 16 09:15:05 sogod [7930]: [ERROR] <0x0x7fee97451630[NGImap4Connection]> Error fetching 100 uids for url: imap://username@domain.com/openNMS/

The same with Inbox:

Nov 16 09:56:05 sogod [8125]: [ERROR] <0x0x7fee97a5ca70[NGImap4Connection]> Error fetching 100 uids for url: imap://username@domain.com/INBOX/

I did not install dovecot at all on this server. May it be connected?
Thanks
Kind Regards
Pawel

TagsNo tags attached.

Activities

pawel

pawel

2016-11-16 09:05

reporter  

green_boxes.png (24,853 bytes)   
green_boxes.png (24,853 bytes)   
pawel

pawel

2016-11-17 06:48

reporter   ~0010885

Ok, I've menaged to fix it. The solution was to change from:

$ SOGoIMAPServer = imap://myimapserver.com:143
to:
$ SOGoIMAPServer = imaps://myimapserver.com:993

Ticket can be closed
Thanks
Pawel

Issue History

Date Modified Username Field Change
2016-11-16 09:05 pawel New Issue
2016-11-16 09:05 pawel File Added: green_boxes.png
2016-11-17 06:48 pawel Note Added: 0010885
2016-11-17 11:29 francis Status new => closed
2016-11-17 11:29 francis Assigned To => francis
2016-11-17 11:29 francis Resolution open => no change required