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IDProjectCategoryView StatusDate SubmittedLast Update
0003869SOGoGUIpublic2016-10-26 11:232016-12-29 19:52
Reporterkiju Assigned Toludovic  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionsuspended 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version3.2.0 
Summary0003869: Can't write to contact
Description

Can't write to contact from address book

Steps To Reproduce

select contact from address book, click '3 dots', write

Additional Information

from browser console:
TypeError: Cannot read property '$account' of undefined
at a.$formatFullAddresses (Message.service.js:179)
at new a (Message.service.js:27)
at Account.service.js:311
at angular.js:16383
at m.$eval (angular.js:17682)
at m.$digest (angular.js:17495)
at m.$apply (angular.js:17790)
at l (angular.js:11831)
at J (angular.js:12033)
at XMLHttpRequest.t.onload (angular.js:11966)

TagsNo tags attached.

Activities

francis

francis

2016-10-26 13:10

administrator   ~0010790

Can you reproduce the problem on demo.sogo.nu?
kiju

kiju

2016-10-26 13:18

reporter   ~0010791

yes but on demo.sogo.nu there is nothing in browser console, just nothing happen when clicking "Write"
francis

francis

2016-10-26 13:20

administrator   ~0010792

What exactly is your procedure?
kiju

kiju

2016-10-26 13:25

reporter   ~0010793

select 'Vincent' from address book with a 'tick', on above menu click '3 dots', click 'Write'
francis

francis

2016-10-26 13:43

administrator   ~0010794

Works fine for me. What browser do you use?
kiju

kiju

2016-10-27 09:30

reporter   ~0010795

today it works for me on demo.sogo.nu too.
In our setup we use c.a.s. as authentication service, it can cause this problem?
I always see above js error in google-chrome 55 on linux and below error in ff 49:
Error: b.$mailbox is undefined
a.prototype.$formatFullAddresses@https://example.com/SOGo.woa/WebServerResources/js/Mailer.services.js?lm=1477559762:1:16623
a@https://example.com/SOGo.woa/WebServerResources/js/Mailer.services.js?lm=1477559762:1:14653
a.prototype.$newMessage/<@https://example.com/SOGo.woa/WebServerResources/js/Mailer.services.js?lm=1477559762:1:3441
e/<@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:131:20
vf/this.$get</m.prototype.$eval@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:145:343
vf/this.$get</m.prototype.$digest@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:142:412
vf/this.$get</m.prototype.$apply@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:146:111
l@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:97:320
J@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:102:34
gg/</t.onload@https://example.com/SOGo.woa/WebServerResources/js/vendor/angular.min.js:103:4
francis

francis

2016-11-22 20:02

administrator   ~0010902

Last edited: 2016-11-22 20:02

Can you open the developers tools of Chrome and show me the payload JSON returned by the following requests under the "Network" tab:

/SOGo/so/<username>/Mail/0/view
/SOGo/so/<username>/Mail/0/compose

Thanks!
ludovic

ludovic

2016-12-29 19:52

reporter   ~0011133

No feedback provided, closing.

Issue History

Date Modified Username Field Change
2016-10-26 11:23 kiju New Issue
2016-10-26 13:10 francis Note Added: 0010790
2016-10-26 13:18 kiju Note Added: 0010791
2016-10-26 13:20 francis Note Added: 0010792
2016-10-26 13:25 kiju Note Added: 0010793
2016-10-26 13:43 francis Note Added: 0010794
2016-10-27 09:30 kiju Note Added: 0010795
2016-11-22 20:02 francis Note Added: 0010902
2016-11-22 20:02 francis Note Edited: 0010902
2016-12-29 19:52 ludovic Note Added: 0011133
2016-12-29 19:52 ludovic Status new => closed
2016-12-29 19:52 ludovic Assigned To => ludovic
2016-12-29 19:52 ludovic Resolution open => suspended