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IDProjectCategoryView StatusLast Update
0003777SOGoActiveSyncpublic2016-07-26 13:34
Reporterzhb Assigned Toludovic  
Status resolvedResolutionfixed 
Platform[Client] AppleOSiOSOS Version7
Product Version3.1.4 
Fixed in Version3.1.5 
Summary0003777: Cannot fetch email with iPhone + ActiveSync

Upgraded SOGo to the latest 3.1.4 on FreeBSD (via ports tree), ActiveSync worked fine before upgrading, but cannot fetch mail right after upgraded.

Each time i refresh the mailbox with iPhone, SOGo raised error below:

EXCEPTION: <NSException: 0x80f226cb0> NAME:NSInvalidArgumentException REASON:-[WOContext ASProtocolVersion]: unrecognized selector sent to instance 0x80d43df10 INFO:(null)

Sending email is fine.

TagsNo tags attached.




2016-07-26 07:30

reporter   ~0010545

After the "unrecognized selector sent to instance" error, it raises error:

Jul 26 17:25:19 sogod [94414]: [ERROR] <0x0x80d6ed110[WOHttpTransaction]> client disconnected during delivery of response for <WORequest[0x0x80d4d9b10]: method=POST uri=/SOGo/Microsoft-Server-ActiveSync?User=zhb@<>&DeviceId=R6QS4L54CD2FD4AJF5EQKLEUH0&DeviceType=iPhone&Cmd=Ping app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)> (len=13): the socket was shutdown

The connection timeout setting in sogo.conf and Nginx are both set to 3540.



2016-07-26 13:34

administrator   ~0010547

Fixed a couple of days ago using

Issue History

Date Modified Username Field Change
2016-07-26 07:02 zhb New Issue
2016-07-26 07:30 zhb Note Added: 0010545
2016-07-26 13:34 ludovic Note Added: 0010547
2016-07-26 13:34 ludovic Status new => resolved
2016-07-26 13:34 ludovic Fixed in Version => 3.1.5
2016-07-26 13:34 ludovic Resolution open => fixed
2016-07-26 13:34 ludovic Assigned To => ludovic