0003707: Email reminders have little information and cause misunderstandings - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0003707	SOGo	Backend Calendar	public	2016-06-02 08:35	2018-04-27 10:09

Reporter	jaragunde	Assigned To	ludovic
Priority	normal	Severity	minor	Reproducibility	always
Status	resolved	Resolution	fixed
Platform	[Server] Linux	OS	Debian	OS Version	8 (Jessie)
Product Version	3.0.2
Fixed in Version	3.2.9

Summary	0003707: Email reminders have little information and cause misunderstandings
Description	The reminders mails in sogo have some problems: They have an empty body Their "from" field is the creator of the event, not the calendar service The subject does not state that it is a reminder Users receiving these reminders are often confused, thinking a person has sent them an empty email by mistake.
Steps To Reproduce	Create event from SOGo web calendar UI. Check the "Reminder" box. Select the "Send an email" radio button. Save the event and wait for the email.
Tags	No tags attached.

rhertel 2017-01-25 14:31 reporter ~0011242	Currently, many of our users are confused too, if they received a reminder e-mail. It would be very nice to have some more information in the reminder e-mail, e.g. what time the appointment is starting and that the e-mail is a reminder for an appointment. Maybe the reminder e-mail could look like this... Subject: "Reminder: <appointmentTitle> is starting in x minutes" or "Reminder: <appointmentTitle> is starting at xx:xx" Body: " Start: <startDate> End: <endDate> Summary: <summary> " Is something in that way possible?

Date Modified	Username	Field	Change
2016-06-02 08:35	jaragunde	New Issue
2016-06-03 11:25	Christian Mack	Relationship added	related to 0000805
2017-01-25 14:31	rhertel	Note Added: 0011242
2017-04-12 13:02	ludovic	Status	new => resolved
2017-04-12 13:02	ludovic	Fixed in Version	=> 3.2.9
2017-04-12 13:02	ludovic	Resolution	open => fixed
2017-04-12 13:02	ludovic	Assigned To	=> ludovic