0003394: Embedded images do not display - SOGo | BTS

ID	Project	Category	View Status	Date Submitted	Last Update

0003394	SOGo	Web Mail	public	2015-11-25 17:56	2016-01-06 15:13

Reporter	iaguilar@aaltoscientific.com	Assigned To	francis
Priority	low	Severity	minor	Reproducibility	always
Status	resolved	Resolution	no change required
Platform	[Server] Linux	OS	RHEL/CentOS	OS Version	7
Product Version	2.3.3a

Summary	0003394: Embedded images do not display
Description	Embedded images do not display in the message pane or while opening messages in a new window in version 2.3.3a. My mail server instance running 2.3.0 displays embedded images just fine. Remote inline images work fine in both.
Steps To Reproduce	When I open an email with my embedded company logo, the image does not display in version 2.3.3a. The embedded image for the same email does display in version 2.3.0.
Additional Information	SERVER SOGo 2.3.0 running is on REHL/CentOS 6 (Nginx) SOGo 2.3.3a running is on REHL/CentOS 7 (Nginx) LOG 2.3.3a sogo.log shows [ERROR] <0x0x7fb5664d8b10[WOWatchDog]> No child available to handle incoming request! 2.3.3a Does not show any GET requests to retrieve the embedded images. SAMPLE LOG WHEN OPENING EMAIL (2.3.3a) Nov 25 12:50:40 sogod [30093]: localhost "POST /SOGo/so/ABCDEFG@aaltoscientific.com/Mail/0/folderINBOX/39706/view?noframe=1 HTTP/1.0" 200 2289/0 0.316 8793 73% -336K SAMPLE LOG WHEN OPENING EMAIL (2.3.0) - same email Nov 25 12:52:36 sogod [27487]: mail.aaltoscientific.com "POST /SOGo/so/iaguilar@aaltoscientific.com/Mail/0/folderINBOX/39706/view?noframe=1 HTTP/1.0" 200 2285/0 0.342 8897 74% 48K Nov 25 12:52:37 sogod [27487]: mail.aaltoscientific.com "GET /SOGo/so/ABCDEFG@aaltoscientific.com/Mail/0/folderINBOX/39706/2/3/facebookCircle.png HTTP/1.0" 304 191/0 0.283 - - 4K Nov 25 12:52:37 sogod [26512]: mail.aaltoscientific.com "GET /SOGo/so/ABCDEFG@aaltoscientific.com/Mail/0/folderINBOX/39706/2/2/AUDIT-Brandmark_min.jpg HTTP/1.0" 304 191/0 0.288 - - 4K Nov 25 12:52:37 sogod [27487]: mail.aaltoscientific.com "GET /SOGo/so/ABCDEFG@aaltoscientific.com/Mail/0/folderINBOX/39706/2/5/LinkedinIcon.jpg HTTP/1.0" 304 191/0 0.275 - - 0 Nov 25 12:52:37 sogod [26512]: mail.aaltoscientific.com "GET /SOGo/so/ABCDEFG@aaltoscientific.com/Mail/0/folderINBOX/39706/2/4/twitterLittle.png HTTP/1.0" 304 191/0 0.277 - - 0
Tags	No tags attached.

ludovic 2015-11-25 21:19 administrator ~0009141	Attach a sample mail.

iaguilar@aaltoscientific.com 2015-11-30 13:46 reporter	sogo.png (102,624 bytes) sogo.png (102,624 bytes)

ludovic 2016-01-05 18:55 administrator ~0009228	I asked for a sample mail, not a screenshot!

iaguilar@aaltoscientific.com 2016-01-05 20:36 reporter	41570.eml (43,523 bytes)

iaguilar@aaltoscientific.com 2016-01-05 20:41 reporter ~0009234	My apologies, I wasn't sure what you meant. I've attached a sample mail now (see 41570.eml). If the .eml file is not what you are looking for, I'm not sure what you mean by a sample mail.

marcus@marcusz.com 2016-01-06 00:47 reporter	Meeting invite.eml (257,396 bytes)

marcus@marcusz.com 2016-01-06 00:49 reporter ~0009240	I have the same problem. It has gotten worse with version 2.3.5-1

francis 2016-01-06 15:13 administrator	41570.eml.png (154,602 bytes) 41570.eml.png (154,602 bytes)

francis 2016-01-06 15:13 administrator ~0009247	Everything looks good to me. This code hasn't change in 2.3.4 nor 2.3.5. Look at the screenshot I attached. The bottom attachments links refer to the inline images of the HTML message.

Date Modified	Username	Field	Change
2015-11-25 17:56	iaguilar@aaltoscientific.com	New Issue
2015-11-25 21:19	ludovic	Note Added: 0009141
2015-11-30 13:46	iaguilar@aaltoscientific.com	File Added: sogo.png
2016-01-05 18:55	ludovic	Note Added: 0009228
2016-01-05 20:36	iaguilar@aaltoscientific.com	File Added: 41570.eml
2016-01-05 20:41	iaguilar@aaltoscientific.com	Note Added: 0009234
2016-01-06 00:47	marcus@marcusz.com	File Added: Meeting invite.eml
2016-01-06 00:49	marcus@marcusz.com	Note Added: 0009240
2016-01-06 15:13	francis	File Added: 41570.eml.png
2016-01-06 15:13	francis	Note Added: 0009247
2016-01-06 15:13	francis	Status	new => resolved
2016-01-06 15:13	francis	Resolution	open => no change required
2016-01-06 15:13	francis	Assigned To	=> francis