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IDProjectCategoryView StatusLast Update
0003243SOGoActiveSyncpublic2015-06-15 15:31
Reporterbardeen Assigned Toludovic  
Status resolvedResolutionfixed 
Platform[Server] LinuxOSUbuntuOS Version14.04 LTS
Product Version2.2.17 
Fixed in Version2.3.1 
Summary0003243: iPhone 4/HTC One, cannot send mail to all if multiple recipients are same domain

O/S Info:

  1. Ubuntu Server 14.04 LTS
  2. Zentyal Community Version 4.1
  3. SOGo ActiveSync 2.2.17a

Detail Description

  1. I setup iPhone 4(iOS 7.1.2) and HTC One(OS 5.0.2) with default Mail Client for MS Exchange Support
  2. Sent mails to individual recipient or recipients with different domain were working fine
  3. Sent mails to multiple recipients with same domain causing POSTFIX nrcpt always equals 1 by checking /var/log/mail.log
  4. However, by use of Webmail sending mails to multiple recipients with same domain were working GOOD and didn't have such problem..
Steps To Reproduce

Attached file are steps to reproduce the problem together with screen capture


  1. Create 4 users by Zentyal Community Version 4.1 via "Users and Computers"
  2. Use iPhone to connect SOGo ActiveSync
  3. Send an email to three recipients with same domain
    SUBJECT: ActiveSync Multiple Recipients...
    BODY: anything....
  4. Then send out the message
  5. Only recipient can receive email, the others CANNOT..
  6. Check with /var/log/mail.log, POSTFIX/QMGR shows nrcpt=1
  7. Check with Webmail "sent" folder, three recipients are shown properly
  8. Check with iPhone "sent" folder, three recipients were mixed to form one
Additional Information

I surf the Internet had one similar problem reported and an author Ludovic Marcotte seemed to fix the problem on 17-SEP-2014

Please refer to this link:

I don't know which version he had fixed.

I also tested with HTC One, it has the same problem as iPhone 4

TagsNo tags attached.


related to 0003254 resolvedludovic Outlook merges adresses. 

Issue History

Date Modified Username Field Change
2015-06-10 02:47 bardeen New Issue
2015-06-10 02:47 bardeen File Added: SOGo_ActiveSync_Bug_Report_Steps.jpg
2015-06-15 15:30 ludovic Relationship added related to 0003254
2015-06-15 15:31 ludovic Note Added: 0008646
2015-06-15 15:31 ludovic Status new => resolved
2015-06-15 15:31 ludovic Fixed in Version => 2.3.1
2015-06-15 15:31 ludovic Resolution open => fixed
2015-06-15 15:31 ludovic Assigned To => ludovic