View Issue Details

IDProjectCategoryView StatusLast Update
0003081SOGoActiveSyncpublic2015-03-18 17:53
Reportermartinsimovic Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionsuspended 
Platform[Client] MicrosoftOSWindowsOS Version7
Product Version2.2.14 
Summary0003081: Outlook 2013 does not send response to meeting organisers from external domain.
Description

Outlook 2013 configured as EAS client to SOGo 2.2.14 server running on Trusty x_64

When meeting is organised from external domain (e.g. different SOGo server) a notification arrives via email with a note "The Meeting organiser has not requested a response for this meeting"

Once RVSP button "Accept" is used, event is correctly added to calendar, however no response is sent to meeting organiser hence he has not idea if I accepted or declined the meeting.

Additional Information

Same situation with the difference that meeting organiser is from the same SOGo domain (same SOGo server).

The note ""The Meeting organiser has not requested a response for this meeting" is still there.

However, once RVSP button "Accept" is used, response is sent back to organiser, his calendar is updated and all works as expected.

TagsNo tags attached.

Activities

tfu

tfu

2015-01-30 13:08

reporter   ~0008123

Have you set SOGoAppointmentSendEMailNotifications = YES?

martinsimovic

martinsimovic

2015-01-30 16:35

reporter   ~0008125

Yes.

tfu

tfu

2015-01-30 18:48

reporter   ~0008126

Sogo.log and a tcpdump would help to debug what is going on when you respond.

ludovic

ludovic

2015-03-18 17:53

administrator   ~0008313

No feedback provided in weeks, suspending.

Issue History

Date Modified Username Field Change
2015-01-28 11:23 martinsimovic New Issue
2015-01-30 13:08 tfu Note Added: 0008123
2015-01-30 16:35 martinsimovic Note Added: 0008125
2015-01-30 18:48 tfu Note Added: 0008126
2015-03-18 17:53 ludovic Note Added: 0008313
2015-03-18 17:53 ludovic Status new => resolved
2015-03-18 17:53 ludovic Resolution open => suspended
2015-03-18 17:53 ludovic Assigned To => ludovic