View Issue Details

IDProjectCategoryView StatusLast Update
0000249SOGoWeb Generalpublic2017-02-09 06:39
Reporterjaywalker Assigned Toludovic  
PrioritynormalSeverityminorReproducibilitysometimes
Status closedResolutionfixed 
Product Version1.1.0 
Summary0000249: Web UI login sometimes does not work
Description

Logging into the SOGo web interface sometimes does not work, although username and password is typed in correctly. The problem occurs around every second or third login on my setup, however, I was not able to determine a specific reason.
The second login attempt always succeeds, but the first sometimes does not, and simply returns to the empty login screen, no error message in the browser. I did not see anything specific in the apache server logs.

TagsNo tags attached.

Activities

francis

francis

2009-11-16 19:28

administrator   ~0000285

When the first login attempt doesn't work, what does it do? Nothing? Do you have an "Wrong username or password" message? Does it simply reload the page?

Have you noticed if the problem occurs when you click on the "Connect" button or if you simply press the "enter/return" key?

Thanks

francis

francis

2009-11-16 20:20

administrator   ~0000286

I just committed a change that could help:

http://mtn.inverse.ca/revision/info/bd24937e7ce408db324855032cc7f16806b6d54e

jaywalker

jaywalker

2009-11-17 19:37

reporter   ~0000287

I always logged in using the enter/return key, I never clicked the "connect"-button.
An unsuccessful login attempt just results in reloading of the page, no error message.

What do I have to do in order to test the changes? I installed SOGo from the Debian packages and have no idea which files to download and replace.

Thank you for your help.

Best regards
Heiner

francis

francis

2009-11-17 19:42

administrator   ~0000288

Last edited: 2009-11-17 19:42

Copy the file SOGoRootPage.js ( http://mtn.inverse.ca/revision/downloadfile/bd24937e7ce408db324855032cc7f16806b6d54e/UI/WebServerResources/SOGoRootPage.js ) to
/usr/lib/GNUstep/SOGo/WebServerResources/, overwriting the previous file.

jaywalker

jaywalker

2009-11-21 19:45

reporter   ~0000293

Hi,

unfortunately, your patch does not solve the problem for me. However, I think I know how to reproduce it: Login to sogo (I use firefox), close the browser without logging out, wait a few minutes (session timeout?), restart the browser, open the sogo site (login screen appears) and try to log in. For me this results in one failed login attempt.

Best regards
Heiner

wsourdeau

wsourdeau

2010-08-23 21:12

viewer   ~0001327

Does this bug still occur?

ludovic

ludovic

2010-08-27 01:34

administrator   ~0001382

Reopen if needed.

jaywalker

jaywalker

2010-09-11 11:05

reporter   ~0001423

I did a fresh install of sogo 1.3.1 on a debian lenny system
The login problem still occurs with iceweasel 3.0.6 on my debian lenny desktop - I did not try other browsers yet.
Klicking on the login button with the mouse always seems to work, however, hitting enter after entering the login information often does not work, and sometimes works.

ludovic

ludovic

2012-02-08 20:13

administrator   ~0003393

Is it still the case?

jaywalker

jaywalker

2012-02-12 11:26

reporter   ~0003426

This bug does no longer occur for me. However, I did a complete reinstall of the sogo server in the meantime.

ludovic

ludovic

2012-02-12 12:30

administrator   ~0003427

Thanks, closing for now.

Issue History

Date Modified Username Field Change
2009-11-16 19:16 jaywalker New Issue
2009-11-16 19:28 francis Note Added: 0000285
2009-11-16 20:20 francis Note Added: 0000286
2009-11-17 19:37 jaywalker Note Added: 0000287
2009-11-17 19:42 francis Note Added: 0000288
2009-11-17 19:42 francis Note Edited: 0000288
2009-11-21 19:45 jaywalker Note Added: 0000293
2010-08-23 21:12 wsourdeau Note Added: 0001327
2010-08-27 01:34 ludovic Note Added: 0001382
2010-08-27 01:34 ludovic Status new => resolved
2010-08-27 01:34 ludovic Resolution open => no change required
2010-08-27 01:34 ludovic Assigned To => ludovic
2010-09-11 11:05 jaywalker Note Added: 0001423
2010-09-11 11:05 jaywalker Status resolved => feedback
2010-09-11 11:05 jaywalker Resolution no change required => reopened
2012-02-08 20:13 ludovic Note Added: 0003393
2012-02-12 11:26 jaywalker Note Added: 0003426
2012-02-12 12:30 ludovic Note Added: 0003427
2012-02-12 12:30 ludovic Status feedback => closed
2012-02-12 12:30 ludovic Resolution reopened => fixed