0000188: mail signature not attached after first sogo login - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0000188	Lightning (Inverse Edition)		public	2009-10-22 15:06	2009-12-16 12:14

Reporter	Marten Gajda	Assigned To
Priority	normal	Severity	major	Reproducibility	sometimes
Status	closed	Resolution	fixed
Product Version	0.9.6

Summary	0000188: mail signature not attached after first sogo login
Description	Some users reported their mail signature is not attached to replies or on forwarding mail anymore. Also the setting to begin the reply above the cited mail is ignored and the caret starts below the cited text. Not all mails are affected, but we could not identify any rule yet. I think this is SOGo related because after creating a new thunderbird mail profile everything works fine as long as we cancel the SOGo-login dialog on startup. After entering the SOGo password (which is different from the mail password) things stop to work properly. We're using Thunderbird 2.0.23 for Windows, Lightning (Inverse Edition) 0.9.6 and Sogo Integrator and Connector 0.96. I may be able to provide some affected mails if needed.
Tags	No tags attached.

Marten Gajda 2009-12-16 10:12 reporter ~0000353	Ok, it turned out that the Sogo plugin created new identities for each mail address the users ldap entry has. The new identities were created without mail signatures, so each time the users replied a mail to one of those additional mail addresses Thunderbird used the new identity without signature attachment. Nobody noticed this since the new identities were of course quite similar to the original one. So this issue can get closed.

Date Modified	Username	Field	Change
2009-10-22 15:06	Marten Gajda	New Issue
2009-12-16 10:12	Marten Gajda	Note Added: 0000353
2009-12-16 12:14	ludovic	Status	new => closed
2009-12-16 12:14	ludovic	Resolution	open => fixed