Sorry, can't reproduce this in 1.3.11.
Did you store your change with "Save and Close"?

I am seeing the same thing. I create an HTML signature that includes a newline. SOGo can no longer read or update settings. Set the signature to something witout newlines and everything works. Log shows (Newline character occurs after <br />):

Feb 24 03:44:12 sogod [17528]: [ERROR] <0x0x8b55610[SOGoSQLUserProfile]> failed to parse property list value for defaults profile (error: Parse failed at line 1 (char 18) - unexpected character (wanted '=')): {"SOGoTimeFormat": "%H:%M", "SOGoMailSignature": "<strong>John Knupp</strong><br />

Some of the HTML formatting got removed from my update. After the closing STRONG tag is a BR tag followed by newline.

I intended my signature to look like:
John Knupp
Data Solution

Yes i stored my changed with "Save and Close". The problem still occure in v 1.3.12.

When i go to Preferences - Mail options - and change the "place my signature" to "below my reply" and hit save and close. When i then go back in to the menu again i see that the place my signature have moved back to "below my quote", not "below my reply" as i saved. My signature does not have a new line at all. It just says "Best regards ...."

Do you see errors in the sogo log when storing the preferences?

I can`t see any errors no.
From the log file:

xx.xxx.xx.xxx - - [01/Mar/2012:11:23:49 GMT] "POST /SOGo/so/address@xxxx.xx/preferences HTTP/1.1" 200 503/1936 0.173 - - 100K

Hi,

Have you guys been able to have a further look into this case?

Hello,

We have now updated our lab to version 1.3.17 of Sogo, but this error still occure. I looked some more at the case, but as before I do not get any errors in the sogo.log when i choose below my reply. This is what i got in the sogo.log when saving.

Jul 27 14:39:26 sogod [15024]: |SOGo| starting method 'POST' on uri '/SOGo/so/xxxx.xxxxxx@lyse.net/preferences'
Jul 27 14:39:26 sogod [15024]: |SOGo| request took 0.248609 seconds to execute
81.xxx.xx.xxx - - [27/Jul/2012:14:39:26 GMT] "POST /SOGo/so/kxxxx.xxxxxx@lyse.net/preferences HTTP/1.1" 200 503/2030 0.250 - - 32

After I saved the settings i used sogo-tool to check the preference for the customer, but SOGoMailReplyPlacement is still set to "below".

Would it help you with the debug if you got a tcpdump of the traffic?

Is there any new information in this case?

I too am seeing this issue.

I'm using SOGo v1.3.18a. I have a plain text signature. Similarly to Altibox, there's only the GET and POST lines in the log file, and the setting does not get saved.

I just found a work-around.

• Set your preference for "Compose messages in" to "text"
• Set the place my signature to below my reply.
• Save and Close
• Reopen Preference
• Set "Compose messages in" back to HTML

Hope that helps.

I've also noticed that the "Start my reply above the quote" is greyed out when your Compose messsages in is set to HTML.

What browser do you use?

I've seen this behaviour with

Chrome 22
Firefox 10 ESR
IE 9

and my SOGo version is 1.3.18

Does the problem happens with a new account? You can try from an existing account by deleting the user data :

sogo-tool remove <username>

Okay, for a new user, the setting seems to stick, similarly with doing sogo-tool remove for a username that's having trouble.

The "Start my reply" option is still greyed out when compose is set to HTML.

That's normal because we can't position the text caret when using the HTML editor.

Fixed with this commit: https://github.com/inverse-inc/sogo/commit/1d0eb6678170580180864d385bc58308b721d170