View Issue Details

IDProjectCategoryView StatusLast Update
0001252SOGoWeb Mailpublic2011-07-29 13:32
Reporteralessio Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionfixed 
Product Version1.3.3 
Summary0001252: Bad visualization with gb2312 charset
Description

I can't visualize correctly some mail with sogo webmail. The problem is the charset, a chinese charset named gb2312

Content-Type: text/plain;
charset="gb2312"
Content-Transfer-Encoding: quoted-printable

Thunderbird and Outlook visualize it correcly, sogo doesn't
How can i set correctly charset like in thunderbird?

TagsNo tags attached.

Activities

ludovic

ludovic

2011-04-11 20:28

administrator   ~0002369

Attach some sample mails to this ticket.

alessio

alessio

2011-04-13 13:27

reporter   ~0002378

hi ludovic, i send you a private e-mail. I can't share customer's e-mail

alessio

alessio

2011-04-14 07:37

reporter   ~0002382

Tested on 1.3.6, it doesn't work

ludovic

ludovic

2011-04-21 18:24

administrator   ~0002404

I've tested with the mail you sent me and it works perfectly for me.

2011-04-28 16:05

 

SOGo.conf (1,888 bytes)
alessio

alessio

2011-04-28 16:07

reporter   ~0002411

Maybe is my configuration error?
This is my configuration, i delete this two entry but nothing.

WOMessageUseUTF8 = YES; WOParsersUseUTF8 = YES;

I attach my httpd.conf for sogo part:

NSGlobalDomain = {
};
sogod = {
NGUseUTF8AsURLEncoding = YES;
OCSFolderInfoURL = "mysql://sogo:*5vwrjLSsV+ES8BC6oAkhTTwgG2JRFPhchvOLE7F3AvnSMkw@localhost/sogo/sogo_folder_info";
SOGoACLsSendEMailNotifications = NO;
SOGoAppointmentSendEMailNotifications = YES;
SOGoAppointmentSendEMailReceipts = YES;
SOGoAuthenticationMethod = LDAP;
SOGoDraftsFolderName = Drafts;
SOGoEnablePublicAccess = YES;
SOGoFoldersSendEMailNotifications = NO;
SOGoIMAPServer = localhost;
SOGoMailDomain = nethesis.it;
SOGoMailingMechanism = smtp;
SOGoProfileURL = "mysql://sogo:**
myr5vwrjLSsV+ES8BC6oAkhTTwgG2JRFPhchvOLE7F3AvnSMkw@localhost/sogo/sogo_user_profile";
SOGoSMTPServer = localhost;
SOGoSentFolderName = Sent;
SOGoSuperUsernames = (
admin
);
SOGoTimeZone = Europe/Rome;
SOGoTrashFolderName = Trash;
SOGoUserSources = (
{
CNFieldName = cn;
IDFieldName = uid;
UIDFieldName = uid;
baseDN = "ou=Users,dc=nethesis,dc=it";
bindFields = uid;
canAuthenticate = YES;
displayName = "Users";
hostname = localhost;
id = users;
isAddressBook = YES;
port = ;
type = ldap;
},
{
CNFieldName = cn;
IDFieldName = cn;
UIDFieldName = cn;
baseDN = "ou=Groups,dc=nethesis,dc=it";
bindFields = cn;
canAuthenticate = YES;
displayName = "Groups";
hostname = localhost;
id = groups;
isAddressBook = YES;
port = ;
type = ldap;
}
);
WOMessageUseUTF8 = YES;
WOParsersUseUTF8 = YES;
WOPort = 127.0.0.1:20000;
WOUseRelativeURLs = YES;
};
}

alessio

alessio

2011-05-19 15:53

reporter   ~0002497

how can sogo visualize correctly e-mail charset?
I think that bad visualization is a problem of my OS based on centos 5.4
I think that sogo misses something for works correctly.
What can i search/check on my server? What does sogo miss?

alessio

alessio

2011-06-23 12:34

reporter   ~0002625

Maybe the problem is the multiple charset into the mail.
I have send you another mail to check.

alessio

alessio

2011-07-27 10:04

reporter   ~0002744

Can you check this bug? It's very urgent for me!

ludovic

ludovic

2011-07-27 13:45

administrator   ~0002745

We never received your test mails.

ludovic

ludovic

2011-07-29 13:32

administrator   ~0002764

http://mtn.inverse.ca/revision/diff/6b4e2f16b2a1ac3bbbb8f854763b7deb70bd8a46/with/addfe836292fcae874e765a05ef776bfe841be1d

Issue History

Date Modified Username Field Change
2011-04-11 13:34 alessio New Issue
2011-04-11 20:28 ludovic Note Added: 0002369
2011-04-13 13:27 alessio Note Added: 0002378
2011-04-14 07:37 alessio Note Added: 0002382
2011-04-21 18:24 ludovic Note Added: 0002404
2011-04-28 16:05 alessio File Added: SOGo.conf
2011-04-28 16:07 alessio Note Added: 0002411
2011-05-19 15:53 alessio Note Added: 0002497
2011-06-23 12:34 alessio Note Added: 0002625
2011-07-27 10:04 alessio Note Added: 0002744
2011-07-27 13:45 ludovic Note Added: 0002745
2011-07-29 13:32 ludovic Note Added: 0002764
2011-07-29 13:32 ludovic Status new => resolved
2011-07-29 13:32 ludovic Resolution open => fixed
2011-07-29 13:32 ludovic Assigned To => ludovic