View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0006255 | SOGo | Web Mail | public | 2026-10-12 16:40 | 2026-11-10 15:52 |
| Reporter | Mulder | Assigned To | |||
| Priority | normal | Severity | minor | Reproducibility | always |
| Status | new | Resolution | open | ||
| OS | Windows 11 | ||||
| Summary | 0006255: Unused tags in search filter & horrific bug report system | ||||
| Description | Dear SOGo Team, This problem is known and discussed for years (and probably easy to solve), but it was never solved: All tags ever used appear in the tags search filter, thus making it potentially very long and full of unused or even already deleted tags. The search filter by tags should only show currently used tags in the currently opened mails folder. Btw, you make it very hard to report bugs or submit suggestions:
Thanks for your consideration and potential reply! | ||||
| Tags | tags | ||||
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P.S. regarding the search for already existing topics: The search result pages linked with tags (like for ex. https://bugs.sogo.nu/view_all_bug_page.php?filter=6acdf537dbe37) are neither working. So it's also not possible to display posts / bug reports with a specific tag. |
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Tags on emails are not just a thing SOGo does. In order to remove unused tags, you first have to remove those old tags from all emails in this account, then tell the IMAP server to recreate its taglist. |
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Just as info: This will change with SOGo version 6, which is still in alpha stage. 2) You only get a read-only account on self service, because before there were Spammers hijacking this Bug tracker. 3) You only can search the Bug tracker, when you have at least an read-only account. This prevents bots from creating unnecessary load on the server. PS: |
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Thank you very much for taking the time to analyse and explain! @ User feedbacks: Imho, user feedbacks are very valuable, but most product or service providers don't recognize this and thus make "feedbacking" as hard as possible. This leads to unhappy or even switching users, and to buggy or suboptimal products (like a software) or services. I'm also often confronted with excuses and blame games, just because someone obviously doesn't want to look for or apply a solution. This is neither helpful. @ Tag issue: Even knowing your explanation, from a SOGo users perspective, I shouldn't have to care about this technical background, imho. Even if tags are coming from somewhere else or going to somewhere else (some IMAP or whatever), as a user I shouldn't have to bother and execute some server codes. If I add a tag via SOGo, it should show up in SOGos tag list and email filters. If I delete a tag, it shouldn't anymore (even if it was coming from somewhere out there, or if some emails were tagged with it). Simple logic, no? I analyzed the problem with the help of an AI for quite a while (so that I don't have to bother you and use a complicated bug report system), but found no solution. I executed commands via SSH to delete tags from emails, to look up tags in files on the server, to regenerate tag files, etc. - nothing helped. In the end, the capable AI (Gemini) had to admit that it couldn't solve the problem, and that it has to be solved by SOGo developers (btw, I'm using Mailcow dockerized + SOGo). Despite some critique, my feedback is well intented, and I hope my ideas and viewpoint help to improve at least maybe some small thing to the better! |
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PS: The AI has also made me aware of tags within SOGo that shouldn't be changed, as they're used by other mail programs like mobile Thunderbird, or the like. As a user, I couldn't know this by myself, so I think these "standard" tags should either be blocked from changes, or there should at least be some warning or deblocking-necessity (via a checkbox or so) before being able to change them, no? |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2026-10-12 16:40 | Mulder | New Issue | |
| 2026-10-12 16:40 | Mulder | Tag Attached: tags | |
| 2026-10-13 09:13 | Mulder | Note Added: 0018575 | |
| 2026-11-10 14:14 | Christian Mack | Note Added: 0018610 | |
| 2026-11-10 14:30 | Christian Mack | Note Added: 0018611 | |
| 2026-11-10 15:48 | Mulder | Note Added: 0018612 | |
| 2026-11-10 15:52 | Mulder | Note Added: 0018613 |